Food & Beverage Supervisor

Purpose

As a Food & Beverage Supervisor you are at the forefront of creating a variety of dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team guaranteeing the flawless execution of food and beverage operations while maintaining the establishments high standards of quality and guest satisfaction.

 Primary Responsibilities

• Take the reins during busy service hours in the restaurant setting the pace and leading by example.
• Collaborate with your team to spark motivation and attain exceptional results together.
• Contribute to creating schedules nurturing team growth and harmonising departmental efforts.
• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story.
• When challenges arise your ability to transform obstacles into opportunities shines.
• Guide your team in attaining service excellence while actively seeking out information to enhance your product knowledge.
• To liaise with the kitchen and other departments on a daily basis to ensure all guest requirements are met.
• To ensure beverage and food par stock levels are maintained at all times and informing manager assisting manager to place orders.
• Set up systems to protect and maintain control of operating equipment. Correctly recording breakages and carry our regular stock takes.
• Ensure staff are competent and knowledgeable in dining menu special offers and wine list/ cocktails and can maximise outlet sales and upsells.
• Ensure guest billing is correctly charged and cash up procedures are followed as per the guidelines during every meal period. 

Qualifications :

Skills and Experience

• Relevant experience in a similar role Supervisory or strong team leader role for at least 2 years.
• Preferably have worked within 5-star hotels or operations or have exceptional knowledge about food and beverage.
• Exceptional communication skills and a keen eye for detail to ensure seamless service.
• A vibrant personality for creating memorable moments for guests.
• Flexibility to thrive in a dynamic 7-day rotating roster including evenings weekends and public holidays.
• Demonstrated genuine passion and enthusiasm for the hospitably and food sector delivering exceptional customer experiences.
• Passion for engaging with patrons and leading a team of diverse professionals.
• LCQ Certificate (required).
• Duty Managers License (optional)
• Qualifications in Hospitality or Tourism - desirable.
• 30 hours per week guaranteed.
• To be considered for this role you must currently hold a valid New Zealand work visa or be a NZ citizen/resident. We are not currently able to provide visa sponsorship.

Additional Information :

Whats in it for you:

• Opportunities for career development and global mobility within the Accor network.

• Staff discounts at Accor hotels worldwide.

• Training programs and access to learning platforms to support your growth.

• Availability to work on weekends.

• A vibrant inclusive workplace where your ideas and contributions are valued.

Remote Work :

No

Employment Type :

Full-time