Advisory Solution Consultant – Federal Civilian Healthcare Veterans Administration

As part of our Federal Healthcare Solution Consulting team youll help federal agencies transform how they serve citizens employees and mission partners. By combining deep technical expertise with a passion for innovation youll guide our customers on how ServiceNows AI-powered platform can streamline workflows improve operational efficiency and enhance mission outcomes across the Veterans Administration (VA).

Youll collaborate closely with Sales Solution Consulting Specialist Teams Product Management Customer Excellence Teams and Executive Leadership to shape strategy drive revenue growth and help our customers modernize the way they work one workflow at a time.

This is a hands-on technical pre-sales role ideal for a creative problem solver who can translate complex needs into compelling outcome-driven solutions that demonstrate the power of the Now Platform.

What Youll Get to Do

The Advisory Solution Consultant Federal Healthcare serves as a trusted advisor to our customers leveraging deep solution expertise and mission understanding to help agencies modernize service delivery and accelerate digital transformation.

Serve as a technical and domain expert on ServiceNow solutions across our entire suite of solutions supporting a federal healthcarefocused territory the VA

Lead discovery workshops to understand agency goals uncover mission and operational challenges and align ServiceNow capabilities to measurable outcomes

Design and deliver tailored product demonstrations and value stories that showcase ServiceNows differentiated impact across AI automation and workflow optimization

Collaborate with Sales Product Management and Partners to develop solution strategies and drive successful pursuits

Translate customer needs into actionable insights and provide feedback to Product Management to influence future product enhancements

Contribute to team growth by sharing best practices reusable assets and lessons learned across the Solution Consulting community

Stay informed on federal modernization initiatives competitive trends and emerging technologies in AI analytics and workflow automation

Represent ServiceNow at industry events user groups and executive briefings helping position the platform as the strategic foundation for government modernization

• Identify lead and contribute to the creation of best practices white papers workshops etc 

Qualifications :

7 years of pre-sales solution consulting or sales engineering experience ideally within the Federal or Public Sector (working with the VA is a plus)

Strong understanding of the ServiceNow Platform or equivalent experience with cloud-based workflow solutions

Experience working collaboratively across Sales Solution Consulting Customer Service Product Marketing Partners and Professional Services to deliver unified customer outcomes

Expertise in territory management pipeline strategy and opportunity execution

Excellent communication and storytelling skills with the ability to engage both executive and technical audiences

Knowledge of federal mission areas such as HR modernization shared services workforce optimization IT service delivery or healthcare operations

Passion for innovation AI and transforming how the federal government serves citizens and employees

Ability and willingness to travel as required

Why Youll Love This Role

Youll be part of a mission-driven team helping the Veterans Administration modernize how they operate serve and innovate. At ServiceNow we believe the future of Federal is Now and youll be helping build it every day.

TR21

For positions in this location we offer a base pay of $149175 - $246150 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

No

Employment Type :

Full-time