Services Project Manager II

Position Summary

The Project Manager II for the Services Team will plan schedule monitor evaluate and direct projects ensuring they meet established time cost and objectives while working on installation projects. The Project Manager develops and manages the projects change control procedures and effectively utilizes all available methodologies and tools culminating in client acceptance of results. The Project Manager conducts project progress reviews with client and account team personnel providing contingency and problem resolution plans as required. Given the occasional customer interaction up to 25% travel is expected.

This job opening is not eligible for immigration/work visa sponsorship

Responsibilities

• Establish and leads a delivery team on small to medium projects or as a segment of a larger engagement. Reviews and understands project scope. Develops and manages project plan and resources. Builds small to medium project plans independently or larger plans with guidance from senior project managers. Identifies resource requirements. Manages task assignments and conducts team meetings. Produces and distributes project documentation. Monitors and controls project and manage day-to-day activities. Identify issues and tracks to resolution. Manages Change Control. Manages cost/ schedule/ resource variances.
• Communicates project status internally and with customer and conducts status meetings. Establishes client follow-up/monitor process. Ensures client expectations are met/exceeded.
• Identifies opportunities for process improvement. Actively contributes to knowledge-sharing sessions. Conducts lessons learned with project team.
• Responsible for managing completion of project tasks according to contract deliverables. Effectively manages project cost & communicates project financials accurately per the operations team. Maintain project database and project documentation throughout the project.
• Assist in creating customer proposals. Occasional customer interaction. Interfaces with team leadership and external teams as appropriate to complete tasks.
• Perform other related duties as assigned.

Areas of Experience & Preferred Skills

• Bachelors degree with 5 years of related experience or equivalent combination.
• 4 years of Project Management experience preferably in retail industry particularly store operations.
• Ability to work within a project team environment where results will be based on cooperation with and/or influence of others
• MS Project experience
• Strong written and oral communication skills
• Strong sense of urgency and driving issues to closure with a focus on successful results.
• Meets deadlines and produces high quality work
• Ability to multitask and prioritize assignments
• Strong relationship building skills
• Experience gathering and documenting functional requirements
• Customer facing experience
• Services background
• Strong interpersonal skills are critical in this customer-facing role
• PMP Certification or demonstrated plan to achieve

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customersthe retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)