Country Manager

Kigali - Rwanda

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Country Manager will act as the companys key local representative driving business development ensuring operational excellence and building strong relationships with partners regulators and customers. The ideal candidate will be hands-on results-oriented and capable of translating strategic objectives into actionable plans that deliver measurable growth.

Responsibilities

Act as the primary point of contact in Rwanda managing relationships with banks mobile money providers merchants regulators and other key stakeholders to strengthen the companys presence and reputation.
Lead business development initiatives including merchant acquisition lead generation and strategic partnerships to drive growth and market expansion.
Negotiate and finalise contracts with partners ensuring mutually beneficial agreements and compliance with company policies
Ensure full compliance with local laws regulatory requirements and company policies mitigating risk while maintaining operational efficiency.
Oversee day-to-day operations including customer service issue resolution and service quality ensuring a seamless experience for clients and partners.
Translate company strategy into actionable operational and business plans to achieve revenue and growth targets.
Build mentor and guide team members fostering accountability and operational excellence.
Monitor market trends competitive activity and operational performance preparing regular insights and reports for the head office.
Prepare regular performance market and operational reports for the top leadership providing actionable insights to support strategic decision-making
Represent the company in key meetings negotiations and events strengthening relationships and advancing strategic objectives.

Requirements

Bachelors Degree in Business Management or a related field.
Proven experience in business development relationship management sales or a similar role preferably within the fintech industry.
Knowledge of Rwandas regulatory financial and mobile money landscape is an advantage.
Strong leadership negotiation and relationship-building skills.
Solid understanding of market research lead generation techniques and sales methodologies.
Proficiency in CRM software and other sales tools to manage leads opportunities and customer relationships effectively.
Demonstrated business acumen market awareness and understanding of industry trends and dynamics.
Proven ability to work collaboratively in a dynamic fast-paced environment while managing multiple priorities effectively.
Experience in contract management and performance reporting.
Demonstrated ability to identify challenges develop innovative solutions and drive timely resolutions.
Exceptional written and verbal communication skills with the ability to engage diverse stakeholders and provide actionable insights.

Required Skills:

Bachelors Degree in Business Management or a related field. Proven experience in business development relationship management sales or a similar role preferably within the fintech industry. Knowledge of Rwandas regulatory financial and mobile money landscape is an advantage. Strong leadership negotiation and relationship-building skills. Solid understanding of market research lead generation techniques and sales methodologies. Proficiency in CRM software and other sales tools to manage leads opportunities and customer relationships effectively. Demonstrated business acumen market awareness and understanding of industry trends and dynamics. Proven ability to work collaboratively in a dynamic fast-paced environment while managing multiple priorities effectively. Experience in contract management and performance reporting. Demonstrated ability to identify challenges develop innovative solutions and drive timely resolutions. Exceptional written and verbal communication skills with the ability to engage diverse stakeholders and provide actionable insights.

Job SummaryThe Country Manager will act as the companys key local representative driving business development ensuring operational excellence and building strong relationships with partners regulators and customers. The ideal candidate will be hands-on results-oriented and capable of translating str...

Job Summary

Responsibilities

Act as the primary point of contact in Rwanda managing relationships with banks mobile money providers merchants regulators and other key stakeholders to strengthen the companys presence and reputation.
Lead business development initiatives including merchant acquisition lead generation and strategic partnerships to drive growth and market expansion.
Negotiate and finalise contracts with partners ensuring mutually beneficial agreements and compliance with company policies
Ensure full compliance with local laws regulatory requirements and company policies mitigating risk while maintaining operational efficiency.
Oversee day-to-day operations including customer service issue resolution and service quality ensuring a seamless experience for clients and partners.
Translate company strategy into actionable operational and business plans to achieve revenue and growth targets.
Build mentor and guide team members fostering accountability and operational excellence.
Monitor market trends competitive activity and operational performance preparing regular insights and reports for the head office.
Prepare regular performance market and operational reports for the top leadership providing actionable insights to support strategic decision-making
Represent the company in key meetings negotiations and events strengthening relationships and advancing strategic objectives.

Requirements

Bachelors Degree in Business Management or a related field.
Proven experience in business development relationship management sales or a similar role preferably within the fintech industry.
Knowledge of Rwandas regulatory financial and mobile money landscape is an advantage.
Strong leadership negotiation and relationship-building skills.
Solid understanding of market research lead generation techniques and sales methodologies.
Proficiency in CRM software and other sales tools to manage leads opportunities and customer relationships effectively.
Demonstrated business acumen market awareness and understanding of industry trends and dynamics.
Proven ability to work collaboratively in a dynamic fast-paced environment while managing multiple priorities effectively.
Experience in contract management and performance reporting.
Demonstrated ability to identify challenges develop innovative solutions and drive timely resolutions.
Exceptional written and verbal communication skills with the ability to engage diverse stakeholders and provide actionable insights.