Job Title: E-commerce Manager (Egypt Market)
Department: Ecommerce
Role Overview
The E-commerce Manager will be responsible for the strategic growth and day-to-day operations of our online business in Egypt. The primary goal is to drive digital sales manage the local product catalog and ensure a seamless end-to-end shopping experience for our Egyptian customers.
Key Responsibilities
Commercial Strategy: Develop and execute an e-commerce roadmap specifically for the Egypt market to achieve monthly and annual sales targets.
Platform Management: Oversee the website/app interface ensuring product listings pricing and promotions are accurate and localized.
Performance Tracking: Monitor KPIs including Conversion Rate (CR) Average Order Value (AOV) Customer Acquisition Cost (CAC) and Retention rates.
Operations & Logistics: Collaborate with local third-party logistics (3PL) providers and payment gateways (e.g. Fawry Paymob) to ensure smooth delivery and payment processing.
Inventory Management: Coordinate with the supply chain team to ensure stock availability based on local demand forecasts.
Qualifications & Requirements
Experience: 35 years of experience in E-commerce management specifically within the Egyptian market.
Technical Skills: Proficiency with e-commerce platforms (Amazon Noon or similar) and Analytics.
Market Knowledge: Deep understanding of Egyptian consumer behavior local payment landscapes and logistical challenges.
Analytical Mindset: Strong ability to interpret data and translate it into actionable business insights.
Communication: Excellent command of English and Arabic (written and verbal).
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