German Customer Support Agent
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
German Customer Support Agent (Relocation Support Provided)
On-site in Umhlanga Durban South Africa
Salary: R20000 R25000/month benefits
Relocation support included
Full-time Rotational shifts
Join an international team in sunny Durban!
Are you a German speaker looking for an international career opportunity in a vibrant coastal city
Were hiring Customer Support Agents to work on an exciting global retail project supporting German-speaking customers while living in beautiful Umhlanga just minutes from the beach.
If you enjoy helping people solving problems and working in a fast-paced multicultural environment this role is for you.
What youll be doing
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Support customers in German via phone email and chat
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Assist with orders deliveries returns and product questions
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Resolve complaints with empathy and professionalism
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Escalate complex issues when needed
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Update and maintain accurate customer records
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Meet quality standards and customer satisfaction KPIs
What were looking for
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German language level B2C2 (fluent)
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Good English communication skills
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Matric (Grade 12)
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Valid permission to work in South Africa
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Clear criminal and credit record
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Customer service or call centre experience (retail experience is a plus)
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Strong communication and problem-solving skills
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Comfortable in a fast-paced environment
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Open to rotational shifts (including weekends)
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Basic computer literacy
What you get
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Competitive salary package (R20000 R25000/month)
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Paid training & full onboarding
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Modern offices in a prime Umhlanga location
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International retail client exposure
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Career development & growth opportunities
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Friendly diverse team environment
Relocation Support Included
We make your move easy:
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1x flight to Durban before your start date
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20 nights of company-paid accommodation
Who thrives here
People who are positive customer-focused adaptable and excited about working abroad while building an international career.
Ready for your next adventure in Durban Apply now!
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
