Danish Speaking Customer Support

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

We are seeking a Danish-speaking Customer Support Specialist to deliver excellent service to customers via phone email and chat. You will assist with inquiries resolve issues efficiently and ensure a high level of customer satisfaction.

Key Responsibilities

Provide professional customer support in Danish
Handle inquiries related to accounts orders payments or services
Troubleshoot and resolve customer issues in a timely manner
Escalate complex cases when necessary
Accurately document interactions in internal systems
Meet individual and team performance KPIs

Requirements

Danish language proficiency: C1 level or higher (required)
English proficiency: B2 level or higher
Currently residing in Portugal (mandatory)
Strong communication and problem-solving skills
Customer-focused attitude
Comfortable working with multiple systems and tools
Previous customer service experience is an advantage

What We Offer

Fully remote position within Portugal
Full-time contract (40 hours per week)
Competitive salary
Paid training
Supportive international work environment
Opportunities for growth and development

About the Role We are seeking a Danish-speaking Customer Support Specialist to deliver excellent service to customers via phone email and chat. You will assist with inquiries resolve issues efficiently and ensure a high level of customer satisfaction. Key Responsibilities Provide professional cust...