Senior Product Project Manager

The Senior Product Project Manager is responsible for leading and coordinating endtoend product development and implementation activities ensuring all product launches enhancements and Day 2 improvements are delivered on time within budget and with high quality. This role oversees the full project lifecyclefrom initial concept and business case validation to system development testing regulatory approvals and golivewhile proactively managing risks dependencies and timelines.

Working closely with crossfunctional teams such as Actuarial Marketing Distribution Operations Technology and Compliance the incumbent drives structured execution clear governance and strong stakeholder alignment. Success in this role is defined by predictable delivery operational readiness regulatory compliance and strong customer outcomes with continuous improvement embedded through postlaunch reviews and enhancement planning.

Position Responsibilities:

Product Project Delivery & Execution

• Owns crosschapter coordination across the company (i.e Product IT Operations Actuarial Distribution and Compliance) to resolve structural obstacles impacting product delivery.
• Accountable for overall delivery performance of the product portfolio including timeline feasibility dependency management and resource allocation across multiple projects simultaneously.
• Acts as the escalation point for all critical risks crossdepartment conflicts and governance issues driving swift decisionmaking through PSC and senior leadership forums.
• Maintain calmness stability and team confidence during critical execution moments.
• Ensure all communication to stakeholders is timely aligned transparent and structured.
• Accountable for ensuring all product initiatives comply with regulatory expectations and Global Product Launch Standards including directing crossfunctional alignment to close any design process or documentation gaps.

Project Planning & Governance

• Holds decisionmaking authority for product delivery prioritization sequencing and conflict resolution across teams recommending tradeoffs to senior management.
• Leads seniorlevel stakeholder engagement including Product Leads IT leadership and Operations Transformation leads to align strategic product decisions.
• Influences product roadmap feasibility advising Product Heads on delivery implications capacity constraints and sequencing.
• Drive development and implementation of the Product Calendar and 18month product planning cycles.
• Maintain and update capacity and budget planning for Day 1 projects ().
• Ensure strong governance inputs for PSC and related decision-making forums through premeeting preparation and postmeeting follow-up.

Cost and Benefit Management

• Collaborate with other project managers and related departments to ensure accurate and efficient benefit tracking.
• Monitor project budgets forecast spending and pinpoints areas for cost optimization.
• Provide clear financial insights to internal and external stakeholders ensuring transparency and accountability.
• Improve and support product project business cases to ensure thorough assessments (financial design resources system and budget).

Required Qualifications:

• Bachelors degree in Business Administration Finance or related field required.
• A min. of 10 years of project management experience preferred.
• Understanding of the life insurance industry including key financial metrics is a must.
• Expertlevel knowledge of project and change management methodologies techniques processes
• Good budget cost and profitability management skills.
• Proficient in Microsoft Office (i.e Project Excel Word Powerpoint) and analytical tools (Power BI)
• Excellent writing public speaking and presentation skills. Proven communication skills (oral and written) in English

Preferred Qualifications:

• Solid interpersonal skills to effectively build relationships and communicate with other departments
• Flexible adaptable and resourceful when managing changing timelines and multiple deliverables.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .