- Manage client end to end onboarding process
- Work closely with the dedicated PIO and internal teams to ensure smooth implementation
- Support system setup and coordinate client requirements
- Conduct user training sessions (online or onsite)
- Ensure implementation runs according to agreed timeline
- Act as the main point of contact during the onboarding phase
- Monitor user usage and support clients post go-live
- Cross-checking client data by verifying comparing it against multiple independent sources to ensure accuracy and consistency.
Qualifications :
- Bachelors degree in any related field
- 13 years of experience in onboarding implementation customer success or similar role
- Experience working with enterprise clients is a plus
- Strong communication and coordination skills
- Comfortable working closely with cross-functional teams
- Detail-oriented and able to manage timelines effectively
- Able to conduct training sessions (online or onsite)
- Fluent in English (both written and spoken)
Remote Work :
No
Employment Type :
Contract
Manage client end to end onboarding process Work closely with the dedicated PIO and internal teams to ensure smooth implementationSupport system setup and coordinate client requirementsConduct user training sessions (online or onsite)Ensure implementation runs according to agreed timelineAct as the ...
- Manage client end to end onboarding process
- Work closely with the dedicated PIO and internal teams to ensure smooth implementation
- Support system setup and coordinate client requirements
- Conduct user training sessions (online or onsite)
- Ensure implementation runs according to agreed timeline
- Act as the main point of contact during the onboarding phase
- Monitor user usage and support clients post go-live
- Cross-checking client data by verifying comparing it against multiple independent sources to ensure accuracy and consistency.
Qualifications :
- Bachelors degree in any related field
- 13 years of experience in onboarding implementation customer success or similar role
- Experience working with enterprise clients is a plus
- Strong communication and coordination skills
- Comfortable working closely with cross-functional teams
- Detail-oriented and able to manage timelines effectively
- Able to conduct training sessions (online or onsite)
- Fluent in English (both written and spoken)
Remote Work :
No
Employment Type :
Contract
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