Workspace Experience Associate
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
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Job Summary
As a Workspace Experience Associate youll be the friendly face and go-to person in our brand new clubhouse. Whether its greeting members organising events or keeping the space running smoothly no two days will be the same as you help shape this incredible new workspace. With a focus on delivering premium personalised service youll ensure every interaction feels exceptional.
What your day-to-day will look like (but not limited to!):
As the welcoming face of our workspace youll create personalised experiences for members and guests.
Manage day-to-day member and guest questions enquiries booking requests mail etc. including in person and through the clubhouse email inbox promptly - be the problem solver and assist our members with any issues!
Assist with our cafe operations downstairs by preparing a variety of beverages (If you dont know how - its okay! we can train you!)
Play a crucial role in organising and executing workplace events. From small meetings to larger gatherings your involvement will ensure each event is a hit marked by seamless execution and guest satisfaction.
Conduct regular inventory checks for food consumables and clubhouse supplies. Your attention here ensures were always stocked and ready to meet our members needs.
Assist with aspects of our workspaces day-to-day operations such as opening and closing procedures and conducting space checks etc!
Qualifications :
Were Looking For Someone Who:
- At least 2 years of experience in a customer-facing role preferably in hospitality retail or a similar service-oriented sector.
Strongly embodies a customer centric and hospitality-led mindset adapting to the needs and preferences of guests to enhance their overall experience.
Strong problem solving skills with a creative and pragmatic approach always maintaining a positive and solution focused mindset in addressing challenges
Exceptional interpersonal skills for engaging with members staff and external stakeholders.
Proficient multitasking abilities maintaining focus and productivity in a dynamic environment.
A genuine passion for building relationships with a strong ability to bring warmth to every interaction and effectively build rapport and foster strong relationships
Bonus kudos if you can make a mean cup of coffee!
Additional Information :
Why you should join us:
Work life balance! Embrace the stability of Monday to Friday corporate hours freeing your weekends for personal pursuits.
Join ranks with some of Australias top organisations certified as a Great Place to Work
Contribute to a B Corp and certified carbon-neutral organisation committed to making a positive impact on society and the environment
Achieve a balanced lifestyle through our comprehensive wellness fund as well as birthday leave
Expand your skills and career trajectory with our personalised training and professional development offerings
Support to make a social and environmental impact with paid volunteer leave each year
If youre enthusiastic about transferring your hospitality and/or customer service skills to the corporate realm and eager to be part of a vibrant forward-thinking team were excited to meet you.
Keen to join but dont tick all the boxes Apply Anyway!
We understand that skills and potential dont always fit neatly into a checklist. If youre passionate about this role but dont meet every single requirement we still want to hear from you. Your unique experience and enthusiasm could be just what were looking for!
At Hub Australia we are dedicated to building a diverse inclusive and equitable workplace. We believe that our strength lies in our differences and we are committed to providing an environment where everyone is welcomed respected and supported. We encourage applicants of all backgrounds identities abilities and experiences to apply as we strive to reflect the communities we serve.
#LI-DNI
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
About Hub Australia: Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking oper ... View more
