Student Contact Centre Agent
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Introduction
Requirements
Completed Grade 12 within the last 3 Grade 12 with abachelors degree admissionMatric subjects:English percentage equal or greater than 65%Mathematics percentage equal or greater than 50% OR Maths Literacy percentage equal or greater than 70%Life Orientation percentage equal or greater than75%CAT (Computer Applications Technology)-equal or greater than 60% (optional)Available to work in a 24-hour environment overtime and during holidaysFlexibility to flexible work shifts with short noticeOwn transportStrong communication skillsTechnology savvy with excellent computer skillsExcellent client relationship skills and service-orientatedAbility to exercise sound judgement under pressureAbility to multi-task efficiently in a fast-paced stressful environmentHigh attention to detail and ability to organise plan and prioritiseEffective call handling including social perceptiveness active listening and the art of negotiationAbility to work in a confined area for long periods of timeMust have adequate hearing manual dexterity and mental disposition to maintain alertness and effectively execute all key job functions
Are you a young passionate and tech-savvy person with excellent communication skills Our client a national emergency medical services company is looking for new talent to support their contact centre team inBellville Cape Townduring peak periods. This presents a great opportunity for a young individual who recently completed high school and is seekingpart-time shiftsin a dynamic and fast-paced :This opportunity is only for candidates who finished Grade 12 between 2022-2025 and is currently studing
Requirements
Completed Grade 12 within the last 3 Grade 12 with abachelors degree admissionMatric subjects:English percentage equal or greater than 65%Mathematics percentage equal or greater than 50% OR Maths Literacy percentage equal or greater than 70%Life Orientation percentage equal or greater than75%CAT (Computer Applications Technology)-equal or greater than 60% (optional)Available to work in a 24-hour environment overtime and during holidaysFlexibility to flexible work shifts with short noticeOwn transportStrong communication skillsTechnology savvy with excellent computer skillsExcellent client relationship skills and service-orientatedAbility to exercise sound judgement under pressureAbility to multi-task efficiently in a fast-paced stressful environmentHigh attention to detail and ability to organise plan and prioritiseEffective call handling including social perceptiveness active listening and the art of negotiationAbility to work in a confined area for long periods of timeMust have adequate hearing manual dexterity and mental disposition to maintain alertness and effectively execute all key job functions
Required Experience:
Unclear Seniority
Key Skills
- Anti Money Laundering
- Access Control System
- Catering
- Assessment
- Communication
