About NEB
New England Biolabsis a different kind ofbiotechnology company we areacommunity of scientists innovators and collaborators driven by a shared mission to advance scienceforthe benefit ofsociety. Founded in 1974 with a deep commitment to research excellence and environmental stewardship NEB has become a global leader in the discovery and production of enzymes for molecular biology applications. Our reagents are trusted by researchers worldwide for their quality and reliability and have played a critical role in breakthroughs across genomics proteomics diagnostics and academic research. With acorporateculture rooted in passion humility and authenticity we offer a dynamic and inclusive workplace where creativity thrives voices are heard and personal growth is celebrated. Whether you are interested in pursuing a research career or supporting our missionthrough other rolesjoining NEB means contributing to meaningful scientific progress in a collaborative campus-like environment that values both innovation and integrity.
The role
We are hiring a Field Applications Scientist for Next Generation Sequencing (NGS) sample prep this role you will serve as a technical field contact for customers including providing pre-sales technical interactions and troubleshooting support in conjunction with the in-house team. This role is based at our Ipswich MA headquarters.
How youll contribute:
Coordinate with Field Account Managers and NGS Field Application Scientists to support customers who are evaluating or implementing automated solutions for the NEBNext NGS sample prep product portfolio.
Collaborate closely and effectively with automation vendors to prioritize and manage automated method development for NEBNext protocols including generation of data to be used for promotional efforts including scientific posters technical application notes and other collateral to support automated use of NGS products.
Work closely with internal Applications and Development resources to generate automated methods for NEB products ahead of new product launches.
Provide on-site automation method development and qualification installation of existing methods and customer training.
Provide post-sales technical support services to customers running automated NEBNext protocols.
Activities will be focused primarily in the U.S. but may include some support (primarily remote) of international NEB Subsidiaries and customers.
Provide technical and customer feedback to the product development and marketing teams related to compatibility with automated platforms.
Be committed to providing exceptional customer service.
Required Qualifications and Experience:
Minimum of a bachelors degree in a core life science field.
Demonstrated practical knowledge of Next Generation Sequencing sample preparation workflows and applications.
Experience and demonstrated proficiency with scripting and operating automated liquid handling systems.
Strong project management skills and the ability to multi-task prioritize and manage multiple projects simultaneously.
Be self-motivated with the ability to work both independently and collaboratively with team members.
Excellent communication skills both written and verbal.
Ability to travel (primarily domestic) >60% of time.
What will make you stand out:
Advanced degree (Masters or PhD).
Customer-facing experience.
Experience programming across a range of liquid handling platforms including Hamilton NGS STAR Beckman Coulter i7 PerkinElmer Sciclone NGS Agilent Bravo and Tecan NGS DreamPrep.
Estimated base salary hiring range for the Field Application Scientist NGS Automation is $90000-$115000
Base salary is onecomponent of our generous total rewards compensation package. Employees are eligible to receive:
Base salary decisions depend on several factors including but not limited to individual qualifications job location internal equity and market data alignment.
Equal Opportunity Employer including disabled/veterans
New England Biolabs is committed to fostering a diverse and inclusive community. As an Equal Employment Opportunity employer New England Biolabs considers applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or status as a disabled veteran or other protected veteran in all phases of the employment process and in compliance with applicable federal state and local laws and regulations. More in-depth details of EEO are availablehere.
Information regarding New England Biolabs commitment to Diversity Equity and Inclusion can be foundhere.
New England Biolabs is a participating employer in the Employment Verification(E-Verify)program.
If you need an accommodation for any part of the employment process because of a medical condition or disability please send an email toor call to let us know the nature of your request.
Required Experience:
IC
Established in the mid 1970s, New England Biolabs, Inc. is the industry leader in the discovery and production of enzymes for molecular biology applications and now offers the largest selection of recombinant and native enzymes for genomic research. NEB continues to expand its product ... View more