Job Type: Classified
Job Classification: 5739 - Library Technical Assistant Supervisor
Salary Grade:7
Pay Range
Hiring Range: $22.18 - $26.05 Per Hour
Pay Range: $22.18 - $29.92 Per Hour
Range Explanation:
Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience education licenses training and internal equity.
Pay Range is the entire compensation range for the position.
Pima County Public Library is seeking a Library Technical Assistant Supervisor for the Salazar-Ajo Library to support high-quality public service in a small-branch environment. This position interviews hires and trains circulation staff to deliver professional and customer-focused library services while monitoring and evaluating employee performance. As the supervisor you will also coordinate daily operations by directing the work of managing librarians and technical support staff and ensuring consistent application of library policies and procedures. Strong leadership communication and coaching skills are essential to foster a collaborative team and responsive service to the Ajo community.
Essential Functions:
As defined under the Americans with Disabilities Act this classification may include any of the following tasks knowledge skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the departments need and will be communicated to the applicant or incumbent by the supervisor.
Supervises mentors assesses and evaluates staffs work performance and makes recommendations such as the implementation of performance management plans disciplinary action and termination of employment;
Interviews hires and trains new circulation staff to provide expert and professional library services to patrons and supervises and directs the activities of the managing librarians and technical support staff;
Oversees the activities of the circulation department and ensures the circulation desk is properly managed the librarys physical collections and online databases are accurately curated and maintained and financial transactions are conducted and recorded according to library policy;
Supervises the day-to-day responsibilities of the library technical assistants delegates time-sensitive assignments to staff monitors the availability of resources and approves completed projects;
Develops coordinates and promotes multilingual culturally-relevant programs in all branches of the library in the County and advocates continually for the Latino and Hispanic communities equitable access to library services and resources;
Provides customer service and assistance in person telephonically and by email to a diverse community of English- and Spanish-speaking patrons including but not limited to checking books and reading material in and out of the library following up on overdue books collecting fines and fees registering and enrolling new library members conducting research in response to patrons queries and promoting the librarys programs and services;
Attends branch department management and system-wide meetings as a division unit and service-level expert representative and coordinates and provides input to library services operations and programs in support of the Pima County Public Librarys strategic vision goals and objectives;
Attends develops and presents training courses to staff in branches across the County on a range of topics including but not limited to lending library circulation systems technology programs and resources;
Assists with the development implementation evaluation and interpretation of department policies projects and procedures and ensures that library staff understand and comply with them at all times;
Evaluates automated information system applications products and programs for library use maintains and participates in database input and retrieval and assists information services staff in resolving production difficulties.
Minimum Qualifications:
Associates degree from an accredited college technical business or vocational school in library technology or library science AND one year of library circulation desk service experience.
OR:
Two years of experience providing high-volume customer service or library circulation desk services.
Qualifying education and experience must be clearly documented in the Education and Work Experience sections of the application. Do not substitute a resume for your application or write see resume on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies specifically addressing the required and preferred qualifications.):
Minimum one (1) year experience in a lead or supervisory position.
Minimum one (1) year experience with Microsoft Office Suite (Word Excel and PowerPoint).
Minimum one (1) year experience in a library setting.
Minimum one (1) year experience providing customer service.
Bilingual (English/Spanish).
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources.Additionalassessments/testing may beas part of the selection process.
Supplemental Information:
Licenses and Certificates:Valid driver license isat time of application.ValidAZdriver license isat time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review todetermineapplicants suitability tooperatecounty vehiclesin accordance withPima County administrative procedures. Failure to obtain andmaintainthe required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services review and approval of the candidates driving record.
Special Notice Items: The Countyrequirespre-employment background checks. Successful candidates will receive a post-offer pre-employment background screening to include verification of work history education and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies due to the need for access to County Attorney and Court facilities records and communication systems. Some positions may require bi-lingual abilities in English and a second-language as determined by the department head.
Physical/Sensory Requirements: Constantly required to exchange accurate information. Constantly operates a computer and other office machinery. Constantly observes details at close range. Frequently remains in a stationary position. Occasionally moves about inside an office. Occasionally moves office equipment weighing up to 25 pounds.
Working Conditions:Constantly works in an indoor environment.
EEO Information:Pima County Government is an Equal Employment Opportunity employer.We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practiceson the basis ofrace color religion national origin age disability gender sexual orientation kinship political interest or any other characteristic protected by law.
Required Experience:
Manager
Pima County Government services and news including Tucson, Marana, Ajo, Oro Valley, Sahuarita, Three Points and Arivaca.