IT Coordinator
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Compensation Range: $21/hr - $24/hr commensurate with experience
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books.
Overview:
An IT Coordinator must be knowledgeable in software hardware and networking. They must be critical thinkers and problem-solvers with great attention to detail. Since end user support and teamwork are important aspects of the role excellent communication and people skills are required.
Responsibilities:
- Actively participates in the daily operational activities that impact important components/processes of the IT work function
- Acts as a liaison between Housing Works Xerox/BCMone (the outsourced IT companies) and other vendors regarding technology and infrastructure with weekly/monthly meetings.
- Assist and support team members in completing IT projects including but not limited to:
- Coordinating and scheduling execution of projects
- Reviewing assessing and evaluating the execution of projects regularly
- Troubleshooting and resolving complex issues arising in projects
- Responsible for maintaining IT compliance and conducting audits.
- Responsible for the support of our cell phone management Office Phones Desktops general IT equipment and inventory systems.
- Responsible for maintaining compliance and audits which include e-waste inventory secure print for the agency.
- Supports and maintain server rooms and needs at all sites.
- Responsible for technical documentation assessing resolving and/or escalating issues as appropriate.
- Providing technical support or training for systems and networks
Requirements:
- Demonstrated ability to think critically and exercise good judgment as well as the ability to work independently and collaboratively with minimal day-to-day supervision in a fast-paced environment.
- Exceptional computer software skills including MS Office suite (Word Excel PowerPoint) and working familiarity with Salesforce or similar
- Familiarity with Cloud and MDM solutions
- Ability to travel to appointments meetings conferences etc.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information such as social security numbers or bank account details over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine please contact us at
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction-based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Mac Os
- Avaya
- Mobile Devices
- Windows
- Help Desk
- IT Support
- Order Fulfillment
- Project Coordination
- Google Suite
- Troubleshooting
About Company
About Housing Works Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our ef ... View more
