Instructional Designer
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 70000 - 95000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.
Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
As an Instructional Designer focused on driving adoption across Workatos Orchestrate and Agentic products you will design develop and deliver engaging learning experiences that enable customers partners and internal teams to master the Workato ONE platform. You will translate complex technical concepts into accessible actionable content that shortens time-to-value and increases product usage.
In this role you will also be responsible for:
Curriculum Design: Develop and maintain learning paths courses and microlearning modules focused on Workato product adoption (e.g. Agent Studio Enterprise MCP API Platform) and contribute to internal curriculum initiatives as needed
Content Development: Create instructional materials (videos e-learning documentation job aids) that effectively explain Workato product concepts features and best practices as well as support internal training initiatives
Product Enablement: Collaborate with Product Engineering and Customer Success teams to ensure training aligns with customer lifecycle GTM strategies product capabilities and roadmap
Scenario-Based Learning: Design practical labs and real-world scenarios (e.g. building and managing Genies MCP servers and data orchestration workflows) to drive practical understanding
Assessment & Certification: Develop assessments quizzes and certification programs that validate learner proficiency
Continuous Improvement: Gather learner feedback and analytics to iterate and improve instructional content
Product Thought Leadership: Stay current with AI agentic automation and integration trends to ensure Workatos training is innovative and market-leading
Requirements
Qualifications / Experience / Technical Skills
Instructional Design Expertise: 3 years of experience designing technical training for SaaS integration automation or AI products
Technical Acumen: Ability to quickly learn and explain complex concepts (AI agents MCP APIs data orchestration)
Content Creation: Skilled in authoring tools (Articulate Captivate Camtasia etc.) and multimedia production
Collaboration: Experience working cross-functionally with Product Engineering and Customer Success teams
Analytical Mindset: Use data and feedback to drive continuous improvement
Communication: Excellent written and verbal communication skills
Preferred Qualifications
Proven technical knowledge of low-code/no-code platforms automation or AI-driven products
Experience with Workato or similar enterprise orchestration tools
Strong knowledge of adult learning theory and instructional best practices
Experience creating digital media (e.g. simulations animated video graphics etc.)
Experience using data to inform continuous improvement
Experience developing training in a variety of delivery modalities (virtual hands-on/experiential instructor led remote classroom synchronous/asynchronous) for a variety of audiences
For California applicants the base salary range for this role is between $70000 - $95000 with additional bonus potential. Candidates outside of the range are also encouraged to apply.
(REQ ID: 2550)
Required Experience:
IC
Key Skills
- System Design
- Classroom Experience
- Learning Technology
- Instructional Design
- Adult Education
- SCORM
- LMS
- Training & Development
- Adobe Dreamweaver
- Adobe Captivate
- Curriculum Development
- Web Accessibility
About Company
A single platform to orchestrate data integration, app connectivity, and process automation across your organization.
