The Wyoming Department of Transportation is seeking aDriver License Field Examinerto join our team in Cheyenne Wyoming. This is a public-facing customer service-focused role where youll assist individuals by issuing ID cards driver licenses and commercial driver licenses as well as administering written and road tests. Youll play a key role in helping customers navigate the licensing process while ensuring public safety.
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Provides service to and interacts with the general public in professional and courteous manner even during stressful and difficult situations; answers general questions pertaining to applications for various types of driver licenses and identification cards questions pertaining to traffic laws driver license commercial driver license and traffic laws driver education insurance requirements and organ donation.
Receives reviews and issues all types of licenses permit identification card disabled placards and concealed firearms permit applications revisions and renewals.
Determines applicants eligibility for licensing by making inquiries and properly interpreting responses received through the state and national computer information systems.
Screens applicants physical mental and visual abilities to safely operate motor vehicles per state and federal law.
Administers computer-assisted written and vision tests or other tests to applicants. Schedules applicants for driving skills tests.
Administers driving skills test examinations. Performs vehicle inspections prior to driving skills testing.
Advises applicants of suspensions cancellations and revocations and advises how to reinstate their driving privileges.
Accurately enters processes tracks and reviews driver license and permit identification card disabled placard and concealed firearms permit data into appropriate computer applications databases and systems; operates signature and photo capture devices.
Collects appropriate fees for services and prepares receipts; ensures and accepts accountability per state policy that monies received balance with receipts issued.
Researches and communicates information related to license and permit requirements to the general public agency staff law enforcement courts other states and government and elected officials; answers questions and explains licensing and permit requirements; accurately interprets driving record data and supplies information regarding license and permit processing policies and procedures.
PREFERENCES:
(This section is used for recruitment purposes.)
KNOWLEDGE:
MINIMUM QUALIFICATIONS:
PHYSICAL WORKING CONDITIONS:
Travel is required to various WYDOT locations.
Applicants must pass an FBI fingerprint check
Successful applicant will be subjected to a thorough background investigation
The Wyoming Department of Transportation is a Drug-Free Workplace
A valid Driver License is required for position
Travel expenses are reimbursed according to state policy
Temporary employees accepting a full-time position.
Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive funds will be recouped from final pay.
Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
Employees would only be eligible for one (1) hiring bonus in a 12-month period.
If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period they would be required to pay the bonus back
Click here to view the State of Wyoming total Compensation Calculator.
045 Department of Transportation Driver Services
Clickhere to view the State of Wyoming Classification and Pay Structure.
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Required Experience:
IC