Position Summary:
We are looking for an Account Manager to join our Sales team. This person will be responsible for serving as the first level of support to existing clients principally within the Life Sciences industry.
Their main focus is to manage and grow existing accounts to drive increased revenue and to add value to our clients companies. On the side they will also be expected to manage the full sales cycle from prospection to onboarding of new clients and consequent ongoing account management of these accounts.
Position responsibilities:
Develop an effective understanding of the capability benefits and competitive advantages of TransPerfects services
Identify prospective customers and individual organizations to focus on sales activities
Develop new client relationships via cold calling internet and trade shows
In coordination with Sales Management identify qualify develop and close sales opportunities
Promote and educate clients regarding TransPerfects services
Provide customer support and manage client expectations in liaison with the Production team
Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
Cross-sell and upsell various services and solutions into various departments within the clients company with an eye to optimize account profitability
Take an active role in learning about each clients industry business needs and company culture to identify new business opportunities and provide a high level of service
Perform other special projects or duties when required
Minimum Bachelors Degree or its equivalent
Superior written and spoken communication skills in English (knowledge of additional languages would be an asset)
Ability to build and maintain relationships
Motivated with a proactive attitude
Results-driven ability to work independently and take ownership
Good analytical skills needed to project revenues monitor budgets and other necessary calculations
Proficiency in Microsoft Office (Word Excel PowerPoint Outlook)
Interest in Strategic Business Development and/or Client Services/Account Management as a long-term career path
Most importantly the ideal candidate must demonstrate ability to: multitask in a fast-paced environment work well with people from a variety of different backgrounds and cultures build strategic relationships with clients and co-workers work as part of a team take active measures to solve problems and commit to a high level of service
Desirable: previous Sales/Business Development/Account Management experience (1 year)
Desirable: professional experience working with clients within the Life Sciences industry
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Required Experience:
Manager
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more