Scheduling Coordinator (Home Health)
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Job Location:
Port Saint Lucie, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Scheduling Coordinator- The heartbeat behind the care.
If you love puzzles people and making things run smoothly this might be your perfect role.
Our Home Health Scheduling Coordinator is the behind-the-scenes hero who makes sure the right clinician gets to the right patient at the right time every time. You are the operational hub that connects clinicians patients leadership and systems to ensure care is delivered reliably compassionately and in compliance with all regulations.
You will be part air-traffic controller part problem-solver part customer service pro and 100 percent essential to our mission of delivering exceptional home health care.
What Youll Be Doing
Scheduling & Coordination
You will build and manage daily clinician schedules so patient visits happen on time and according to physician orders and agency policies.
You will adjust schedules when life happens like call-outs urgent needs and census changes to keep care uninterrupted.
You will thoughtfully balance clinician availability skill sets geography and productivity expectations.
Systems & Documentation
You will keep our scheduling and EMR systems accurate and up to date.
You will run daily and weekly reports and follow up on outstanding items to support timely care.
You will clearly communicate schedule updates to clinicians leadership and other teams.
Productivity & Incentives Management
You will monitor visit completion clinician productivity and schedule efficiency to support operational goals.
You will help track and coordinate eligibility for extra visit pay incentives and productivity bonuses according to company guidelines.
You will flag trends gaps or opportunities to leadership to improve visit coverage and performance.
Communication & Customer Experience
You will be a go-to contact for clinicians when scheduling questions or changes come up.
You will communicate kindly and professionally with patients families and referral partners as needed.
Operational Support
You will help orient new clinicians to scheduling workflows and expectations.
You will participate in after-hours or weekend on-call rotation when needed to support patient care.
Compliance & Confidentiality
You will protect patient privacy and follow HIPAA and all regulatory requirements.
You will operate within all federal state and agency policies and compliance standards.
What Were Looking For
- A high school diploma or equivalent is required. Healthcare-related education is a plus.
- Experience in home health scheduling or healthcare coordination is strongly preferred.
- Comfort using electronic medical records and standard computer systems.
- Basic knowledge of medical terminology and home health workflows.
- Strong organization time management and problem-solving skills.
- Excellent communication skills and a friendly professional phone presence.
- Ability to work independently think on your feet and juggle priorities in a fast-paced environment.
Why Youll Love This Role
You will make a real impact on patient care every single day.
You will work with a supportive team that values reliability kindness and excellence.
You will play a central role in keeping our operations running smoothly and our patients well cared for.
If you are detail-oriented people-focused and love bringing order to complexity we would love to meet you.
Apply today and help us keep great care moving.
Required Experience:
IC
Key Skills
- EMR Systems
- Employee Relations
- Typing
- Patient Care
- Clerical Experience
- HIPAA
- Computer Skills
- EMT Experience
- Medical Terminology
- Transcription
- Epic
- Phone Etiquette
About Company
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