DVSH Senior Rapid Rehousing Case Manager

Title: Senior Rapid Rehousing Case Manager

Department: Domestic Violence & Supportive Housing

Reports to: Assistant Director of Domestic Violence & Supportive Housing

Salary Range: $58000 - $63000

Location: Fairfax VA

FLSA Status: Exempt

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.)

About the Role:

Under the supervision of the Assistant Director of DVSH the Senior Rapid Rehousing Case Manager leads a team in providing community based services to victims of domestic violence sexual violence stalking and/or human trafficking who meet the Department of Housing & Urban Developments (HUD) definition of literally homeless including those fleeing/attempting to flee domestic violence. The Senior Case Manager will collaborate with the Assistant Director of DVSH to support case managers in ensuring services are implemented with a trauma-informed strength-based and client-centered approach. This position will provide services to a reduced caseload in addition to providing staff supervision.

Responsibilities:

Provide leadership and direction to the Domestic Violence Rapid Rehousing Program through the following activities:

Supervise Case Manager(s) providing Rapid Rehousing services to victims of domestic violence sexual violence and/or human trafficking

Provide coaching and support to case management team through regularly scheduled one on one meetings and evaluations

Support Case Managers in delivering complex case management for cases that demand higher level solutions

Collaborate with the Director and Assistant Director of DVSH to ensure consistent service delivery that is in line with grant and contract requirements company policy and procedure and best practices

Complete regular reviews of client files and VADATA reports to ensure accuracy compliance with the Violence Against Women Act and adherence to agency standards and best practices

With support from the Assistant Director ensure compliance with all grant requirements

Disseminate information to related to tenant rights and responsibilities housing discrimination communicating with landlords basic unit maintenance lease compliance and housing search and location techniques

Develop new partnerships and identify community resources for unmet client needs

In collaboration with the Assistant Director implement and oversee new program initiatives

Verify and approve timesheets and leave requests

Provide case management services to a reduced caseload by:

Performing in-depth assessments of clients physical mental health and social needs life skills competency employability housing history and barriers educational needs financial management skills strengths and needs and other necessary areas in conjunction with the client to develop and achieve housing goals.

Providing crisis intervention and developing individualized safety plans as needed; assisting victims of violence in filing for protective orders and completing affidavits; and accompanying clients to court proceedings and various appointments (i.e. attorney meetings protective order hearings custody hearings and housing interviews)

Providing housing search assistance to clients by identifying housing leads assisting clients to apply for units and accompanying clients on housing tours

Establishing relationships with local landlords to negotiate lease terms and advocate on behalf of clients

Disseminate information to related to tenant rights and responsibilities housing discrimination communicating with landlords basic unit maintenance lease compliance and housing search and location techniques

Coordinate the provision of rental assistance track all payments provided

Collaborating with clients to develop monthly budgets; providing money management education and connections to financial literacy programs as needed

Documenting all contacts with clients in client file and VADATA as required; maintaining complete client records in accordance with agency and best practice standards

Providing domestic violence psychoeducation to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence

Empowering clients and their household members as they work toward their individual goals; completing ongoing reviews of client service plans

Collaborating with community providers and allied professionals to ensure the delivery of comprehensive wrap-around services

General Duties:

Participate in staff meetings and training as directed by supervisor.

Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees deployed staff and involved agencies.

Exemplify the Shelter House core values: Inclusivity Collaboration Accountability Respect and Empowerment.

Other Duties as assigned.

About You:

Required:

A bachelors degree in social work/human services/related field or commensurate experience

1 years of human services or direct services experience

Strong written and oral communication skills

Ability to prioritize competing priorities and make sound judgements

Ability to complete tasks while navigating frequent interruptions

Ability to deliver creative resourceful solutions to unique challenges

Strong organizational and time management skills

Valid Drivers License and reliable transportation/ 10-15% local travel for appointments

Ability to Drive a minivan

Willingness to work evenings and weekends when needed

Preferred:

Experience with providing services to clients experiencing homelessness victims of domestic violence/ sexual violence mental health or substance abuse issues

Foreign Language fluency in a language other than English (ex. Spanish Farsi Arabic or Amharic)

Physical Requirements:

Annual TB Test is required

Ability to sit or stand for long periods

Ability to lift items weighing 10-20 pounds

Benefits:

• Medical Dental & Vision Insurance

• 401K contributions with a 4% employer match

• 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off

• Two Semi-Annual Team Building Events

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40) sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefs in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or marijuana in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drug-free workplace.

Required Experience:

Manager