Field Quality Engineer
Garden Grove, CA - USA
Job Summary
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbingers best-in-class team of EV battery and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form Revolutionary Foundation.
The Role
As a Field Quality Engineer at Harbinger Motors you arent just monitoring qualityyou are the front-line detective ensuring our next-generation electric vehicles redefine industry standards for uptime and durability. You will bridge the gap between real-world performance and engineering design using a mix of hands-on troubleshooting and advanced data analytics to solve complex problems before they impact the customer.
Key Responsibilities
- Failure Analysis & Troubleshooting: Act as the primary technical expert for diagnosing complex systemic issues across mechanical electrical and software domains. Youll be the person digging into the why behind a fault code or a structural fatigue point.
- Predictive Reliability: Utilize predictive reliability analysis to identify potential failure modes in our fleet. You wont just wait for things to break; youll use statistical tools to forecast when they might.
- Product Reliability Engineering: Partner with the hardware and software teams to implement reliability growth plans. You will translate field data into actionable design improvements.
- Data Management & Analytics: Own the feedback loop. You will manage field performance data ensuring it is clean categorized and funneled into the right engineering sprints for rapid iteration.
- Cross-Functional Collaboration: Work closely with Service Engineering and Manufacturing to close the loop on Root Cause Analysis (RCA) and Corrective Actions (CAPA)
What Youll Bring
- The Technical Triple Threat: Proven experience troubleshooting mechanical systems (chassis drivetrain) electrical architectures (HV systems wiring harnesses) and software integration (CAN bus communication over-the-air updates).
- Analytical Rigor: Proficiency in reliability software and methodologies (e.g. Weibull analysis FMEA FTA or Monte Carlo simulations).
- Field Grit: You are comfortable working in the field under a vehicle or in a lab setting. You thrive when the solution isnt in a manual.
- Communication Skills: The ability to translate high-level technical data into clear concise reports for executive leadership and actionable tasks for engineering teams.
Required Qualifications
- Bachelors degree in Mechanical Electrical or Reliability Engineering (or equivalent experience).
- 3-10 years of experience in Field Quality Reliability Engineering or a highly technical Service Engineering role within the EV or automotive space.
- Strong proficiency in data management tools (SQL Python or specialized BI platforms).
- Hands-on experience with diagnostic tools (Oscilloscopes Multimeters CANalyzer/CANoe).
- Willingness to travel to customer sites as needed.
- Comprehensive Health Dental & Vision (HDV) 100% employee covered
- Early-stage Stock Options
- Robust Retirement Savings (401k HSA FSA)
- Generous Paid Time Off (PTO) & Parental Leave
- Annual Vacation Bonus
- Wellness & Fertility Benefits
- Cell Phone Stipend
- Complimentary Meals & Stocked Kitchens
California Pay Range
$110000 - $160000 USD
Required Experience:
IC
Key Skills
About Company
Familiar form. Revolutionary foundation. Harbinger Motors is a EV manufacturer focused on commercial vehicles.