Business Change Manager

DSV

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Número da Solicitação de Emprego:106344
Horário: Full Time

PLEASE REMEMBER TO CLICK THE APPLY BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE THE APPLICATION PROCESS.

As a Business Change Manager you are responsible for managing the business part of EDI/API implementation for Global Accounts. You define and improve our integration services (EDI and API) to match customer requirements working directly with customers and realising these needs internally. Your role ensures that integration initiatives are aligned with business expectations support operational efficiency and deliver measurable value across the organization.
Your responsibilities:
  • Manages the implementation in the business on behalf of Global Customs
  • Onboard individual Customers into DSV from a Customs perspective
  • Sign off the proposed Business Requirement Document to initiate integrations
  • Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations Customer the Customer Integration Office and EI
  • Ensures that the User Acceptance Tests scenarios are created & executed accordingly
  • Ensures that all local stakeholders are aligned
  • Ensures that all local contributors have committed to the plan and are delivering on time and on quality
  • Acts as the first point of contact for Operations after the Business Go live Troubleshooting Advising
  • Help develop the EDI and API offerings for Global Customs
  • Work towards the commercial part of DSV Close cooperation with Enterprise Integration Office (CINTO) in establishing/maintaining current & future work process/protocols for BIMs globally
  • Analyze our EDI and special setups and see how we can convert more to standard or make our standard fit more requests
  • Understand our EDI & API services and guide customers/sales towards API First and help evolving it
  • API take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product

Our requirements:

  • Experience with customer engagement
  • Highly proficient in English
  • Project Management capabilities and experience
  • A fair technical and integration understanding
  • An end-to-end mindset
  • Understanding of customs is an advantage
  • A do person with high level of accountabilit

What we offer:

  • Permanent contract
  • Private medical care
  • English courses - financial or co-financed by company
  • Food allowance
  • Work schedule 35h/week
  • Comprehensive onboarding program
  • Buddy
  • Good access to public transports

DSV Global Transport and Logistics

Trabalhar na DSV significa trabalhar numa liga diferente.
Como líder global em transporte e logística estamos numa extraordinária viagem de crescimento. Vamos crescer juntos enquanto continuamos a inovar digitalizar e desenvolver as nossas conquistas.

Com cerca de 160.000 colegas em mais de 90 países trabalhamos todos os dias para oferecer serviços sólidos e satisfazer as necessidades dos nossos clientes ajudando-os a atingir os seus objetivos. Sabemos que a melhor forma de o conseguir é trazendo novos talentos novas perspetivas e indivíduos ambiciosos como você.

Na DSV o desempenho está no nosso ADN. Não trabalhamos apenas o nosso objetivo é moldar o futuro da logística. Esta ambição alimenta um ambiente dinâmico construído com base na colaboração mundial em equipa responsabilidade e ação. Valorizamos a inclusão acolhemos diferentes culturas e respeitamos a dignidade e os direitos de cada indivíduo. Se quer causar impacto ter a confiança dos clientes e desenvolver a sua carreira numa empresa com visão de futuro este é o lugar para estar.

Comece aqui. Vá a qualquer lugar

e siga-nos no LinkedIn e no Facebook


Required Experience:

Manager

Número da Solicitação de Emprego:106344Horário: Full TimePLEASE REMEMBER TO CLICK THE APPLY BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE THE APPLICATION PROCESS.As a Business Change Manager you are responsible for managing the business part of EDI/API implementation for Global Accounts. You define a...
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Key Skills

  • Land Survey
  • C#
  • C++
  • Civil Engineering
  • Lab Technology

About Company

Global transport and logistics - road, air, sea, rail freight and warehousing. Contact us today.

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