Service Delivery Manager
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
At Axians we value talent not labels.
We believe in a culture of inclusion where everyone has a place and all applications are considered based on merit without discrimination.
This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.
THE ROLE
We are looking for a #TechTalent to work as aService Delivery Manager for a national project.
YOUR DAY TO DAY
- Supporting various clients critical systems through your knowledge of software application support and deployment;
- Own the strategic and operational delivery to the end client;
- Manage the relationship with the client throughout the project duration;
- Be a main point of contact for solutions and services;
- Manage the application transformation and its delivery;
- Identify potential issues and take action to head them off before they eventuate whether they be technical requirements or people based;
- Collaborating with management to gather and analyze operational information;
- Tracking implementation progress and reporting to management;
- Coaching managers and supervisors to improve implementation communication and realization;
- Responsible for Dashboard production specific to the activities of the Infrastructure Deployment & Support Department (Service Now).
WHAT WERE LOOKING FOR
- 3 years of experiencein similar roles;
- Solid experience of IT Infrastructure;
- Knowledge of Production Operation Steering;
- Experience with IT Risk and Cyber Security;
- Experience with Risk identification and follow-up;
- Know how to delegate;
- Great organizational project and time management skills;
- Coordination and motivation skills;
- Systematic critical and logical thinking;
- Summarization capabilities;
- Be committed demanding and pedagogue;
- Exceptional ability to solve problems and think analytically;
- Able to work in a big team (great team spirit);
- Fluency inEnglish(written & spoken)proficiency in French is a plus.
WHAT YOU CAN EXPECT FROM US
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360 evaluation from managers and peers will also allow you to evolve.
Work Life Balance
By collaborating with Axians you will be able to reconcile work and family requirements without neglecting either area.
Attractive evolving compensation
When working with Axians you will have access to performance bonuses in addition to an attractive salary pack (base salary benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological Legal Psychosocial and Financial support).
Do you identify with this position
If you think this position is the right fit for you and you have the #TechTalent we are looking for send us your resume preferably in English and in Europass format to with the subject SDM/TP/DB.
Learn more about Axians
Required Experience:
Manager
Key Skills
- IT Experience
- Data Center Experience
- Problem Management
- Network Management
- Management Experience
- Solaris
- Customer Support
- ServiceNow
- IT Service Management
- ITIL
- Project Management
- Operating Systems
About Company
Somos organização de pessoas para pessoas. Uma empresa que desenvolve projetos digitais e é especialista na transformação digital. Saiba mais sobre nós.
