Senior Systems Administrator (IM and Collaboration)
Share
Job Location:
Washington, AR - USA
Monthly Salary:
$ 112000 - 179000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Responsibilities
We are seeking an experienced Senior Systems Administrator Instant Messaging & Collaboration to lead the reliability security and strategic operation of the organizations realtime communication platforms. This role ensures high availability strong governance and an exceptional user experience across messaging meetings presence and collaboration services. The ideal candidate has deep expertise in Microsoft Teams and realtime messaging technologies with the ability to troubleshoot complex issues and support enterprisescale integrations.
Key Responsibilities
- Support the availability performance and operational stability of realtime collaboration platforms including Microsoft Teams and Mattermost.
- Administer and optimize Teams workloads (chat meetings channels apps and voice where applicable).
- Manage Mattermost workspaces channels permissions and integrations.
- Oversee platform configuration upgrades feature rollouts and lifecycle management following established change and release management practices.
RealTime Messaging & Integrations
- Support and maintain APIdriven and WebSocketbased collaboration services ensuring reliable realtime messaging event delivery and system connectivity.
- Partner with application development teams to support integrations bots webhooks and custom applications using REST APIs WebSockets and event frameworks.
- Monitor message throughput connection stability API performance and overall service health.
Incident Response & Advanced Troubleshooting
- Lead resolution of highimpact incidents related to collaboration services.
- Act as the senior escalation point for outages performance issues and integration failures.
- Perform rootcause analysis and implement longterm corrective actions.
Security Governance & Compliance
- Implement and enforce security governance and compliance controls across collaboration platforms.
- Manage identity integration access controls retention policies and eDiscovery requirements.
- Ensure adherence to organizational security standards and regulatory requirements.
Automation Documentation & Continuous Improvement
- Drive automation and standardization using administrative tools and scripting to improve operational efficiency and reliability.
- Develop and maintain operational documentation runbooks and recovery procedures.
- Identify opportunities for service improvement and proactively enhance platform performance and user experience.
Qualifications
Required Qualifications
- Bachelors degree in information technology or related field and 8 years of experience. 4 years of additional experience may be substituted in lieu of a degree.
- 5 years supporting enterprise collaboration or realtime messaging platforms.
- Strong handson experience with instant messaging and meeting technologies (e.g. Microsoft Teams Mattermost).
- Deep understanding of realtime communication concepts (presence signaling WebSockets APIs).
- DoD 8140 IAT Level II certification (e.g. Security).
- Active TS/SCI clearance.
Preferred Qualifications
- Microsoft 365 Teams or collaboration platform certifications.
- Experience with scripting or automation (PowerShell Python or similar).
- Familiarity with compliance retention and eDiscovery requirements.
- Experience supporting bots integrations or custom collaboration applications.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
Senior IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Peraton provides innovative solutions for the most sensitive and critical programs in government today, developed and executed by scientists, engineers, and other experts.
