Accounts Manager
Share
Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Accounting:
Draft Statutory accounts and Corporation Tax returns
Able to prepare personal UK self-assessment Tax returns
Act as a Senior to junior members and review/sign off their work
Strong and clear communicator with the ability to lead video calls with UK clients
Customer Implementations
Project Manage implementations for onboarding clients with your UK colleagues
Careful and efficient management of resources during implementations
Ensure adherence to deadlines and high-quality service
Customer Service Excellence:
Ensure exceptional customer service to clients and the UK team by promptly responding to email
queries Teams messages and calls
Establish and maintain appropriate KPIs that are regularly reviewed with the UK Head of Payroll to
understand where improvements can be made
Ensure client satisfaction through effective problem-solving efficient issue resolution and
escalation handling
Operational Efficiency
Work closely with the UK Head of Payroll to plan ahead effectively so teams are scaled up for
increasing clients
Implement and manage an academy style recruitment process to recruit/develop and deploy new
staff based on ongoing requirements
Conduct engaging and thorough training sessions for team members and new recruits
Manage resources effectively to cover holidays sickness and bank holidays accordingly
Required Skills & Qualifications:
Qualified Accountant (CA/ACCA/ACA) with 5 years in Accounts including team supervision and client
exposure
Strong leadership and management skills
Strong communication and interpersonal skills
Proficiency in using payroll software(s) and related tools
Draft Statutory accounts and Corporation Tax returns
Able to prepare personal UK self-assessment Tax returns
Act as a Senior to junior members and review/sign off their work
Strong and clear communicator with the ability to lead video calls with UK clients
Customer Implementations
Project Manage implementations for onboarding clients with your UK colleagues
Careful and efficient management of resources during implementations
Ensure adherence to deadlines and high-quality service
Customer Service Excellence:
Ensure exceptional customer service to clients and the UK team by promptly responding to email
queries Teams messages and calls
Establish and maintain appropriate KPIs that are regularly reviewed with the UK Head of Payroll to
understand where improvements can be made
Ensure client satisfaction through effective problem-solving efficient issue resolution and
escalation handling
Operational Efficiency
Work closely with the UK Head of Payroll to plan ahead effectively so teams are scaled up for
increasing clients
Implement and manage an academy style recruitment process to recruit/develop and deploy new
staff based on ongoing requirements
Conduct engaging and thorough training sessions for team members and new recruits
Manage resources effectively to cover holidays sickness and bank holidays accordingly
Required Skills & Qualifications:
Qualified Accountant (CA/ACCA/ACA) with 5 years in Accounts including team supervision and client
exposure
Strong leadership and management skills
Strong communication and interpersonal skills
Proficiency in using payroll software(s) and related tools
Key Skills
- Business Development
- Sales Experience
- OEM
- Account Management
- Product Demos
- Microsoft Powerpoint
- Salesforce
- Relationship Management
- Sales Management
- Customer relationship management
- Enterprise Sales
- negotiation
