Senior Manager, Online Journey
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 125600 - 149150
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Dreaming big is in our DNA. Its who we are as a company. Its our culture. Its our heritage. And more than ever its our future. A future where were always looking forward. Always serving up new ways to meet lifes moments. A future where we keep dreaming bigger. We look for people with passion talent and curiosity and provide them with the teammates resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do
SALARY: $125600 - $149150 bonus and long-term incentive eligible
COMPANY:
ROLE SUMMARY:
Digital Transformation is the department within ABs sales organization that builds technology that enables More Sales Greater Profitability & Happier Customers.
The Sr. Manager of Online Journey will support the Sr. Director in the strategy and product roadmap for BEES ABs proprietary e-commerce platform. BEES helps retailers connect more seamlessly with their AB Wholesaler for account management ordering and more. This role will also support implementation of new features in coordination with the product team and wholesaler enablement leads.
JOB RESPONSIBILITIES:
- New Feature Discovery & Research: Documentation of user pain points market opportunity metrics etc. Partner with Sr. Director of Online Journey & Care on quarterly roadmapping work with BEES product and engineering team. This routine involves user research analytics and
- Implementation of New Features: Lead the roll out of new functionality on the BEES APP or WEB experience speaking with Wholesaler facing teams and/or Wholesalers directly as needed to set customization of features.
- Product Analytics: Partner with BEES data team on analyzing performance of product functionality in terms of usage GMV impact user retention etc.
- Training: Partner on the development of SOPs and training for application features. Collaborate with Director of BEES CARE on training of L1 support and with Sr. Director of Enablement on Wholesaler & Retailer facing training
JOB QUALIFICATIONS:
- 4 Years in Product Operations or Product Management Role
- 4 years leading a customer service team
- Experience with SQL Mixpanel Databricks
- Experience with the Atlassian Suite
- Highly organized comfortable presenting to Senior Stakeholders
- Ability to travel 20% within the US
- Bachelors Degree
- 5 days in office
WHY ANHEUSER-BUSCH:
At Anheuser-Busch our purpose is to create a future with more cheers. For more than 165 years as a leading American manufacturer Anheuser-Busch has delivered a legacy of brewing great-tasting high-quality beers that have satisfied beer drinkers for generations. As the nations top brewer one of the fastest growing spirits companies and an insurgent force in energy drinks we drive economic prosperity nationwide through investments in our people facilities and communities. We are the only alcohol company that invests in the U.S. at this scale.
BENEFITS:
Health benefits including Medical Dental Vision Wellness and Tax-Advantaged Savings and Spending Accounts
Life Insurance and Disability Income Protection
Generous Parental Leave and FMLA policies
401(k) Retirement Savings options with a company matchingcontribution
Chance to work in a fast-paced environment among a company ofowners
Free Beer!
Required Experience:
Senior Manager
Key Skills
- Abinitio
- Facilities Management
- Apache Web Server
- LNG
- Accident Investigation
- Data Analysis
About Company
America's best-loved brewery and beers, creating stronger communities and meaningful moments for over 165 years. Bringing people together for a Future with More Cheers.
