Manager Product Quality Assurance
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client in the telecommunications sector is seeking a professional Manager: Product Quality Assurance on a contract duration of 6 to 10 months.
To support the successful deployment and performance of digital channels (App Web USSD Chatbot) across multiple OPCOs by coordinating business-side testing bridging the gap between Group IT and OPCO business teams and ensuring alignment with the strategic vision of the Group Business Owner. The role ensures that delivered digital products meet functional operational and customer experience expectations across markets.
To support the successful deployment and performance of digital channels (App Web USSD Chatbot) across multiple OPCOs by coordinating business-side testing bridging the gap between Group IT and OPCO business teams and ensuring alignment with the strategic vision of the Group Business Owner. The role ensures that delivered digital products meet functional operational and customer experience expectations across markets.
Qualifications & Experience:
- Degree or Diploma in Business Digital Operations Customer Experience IT or related field.
- 36 years experience in business-side digital support preferably across multiple markets.
- Experience coordinating UAT validating business requirements or supporting product rollouts.
- Background in telecoms fintech or platform-based environments is an advantage.
- Strong stakeholder engagement skills especially across countries and organizational levels.
- Ability to interpret business requirements and assess operational readiness.
- Proficient in coordinating with technical and non-technical teams (business IT and product).
- Familiarity with tools such as Azure DevOps Jira or test management platforms preferred.
- Strategic thinking with attention to detail structure and follow-through.
Required Experience:
Manager
Key Skills
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more
