Technical support Specialist
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Job Location:
Sanford, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Technical Support Specialist at MARBLELIFE
Job Responsibilities:
- Provide technical support and troubleshooting for customers regarding surface restoration and maintenance services.
- Diagnose and resolve technical issues related to the products and services offered by MARBLELIFE.
- Collaborate with customers to understand their needs and provide effective solutions.
- Conduct product demonstrations and training sessions for clients.
- Maintain accurate records of customer interactions and transactions.
- Stay up-to-date on industry developments and new technologies to provide innovative support solutions.
Essential Qualifications:
- Previous experience in technical support or a similar role.
- Strong knowledge of surface care and maintenance techniques.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Attention to detail and ability to multitask effectively.
Salary & Benefits:
- Salary Range: $110000 - $115000 per year
- Health insurance dental and vision coverage
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for professional development and advancement
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
