Client Service and Sales Specialist

Kansas City, KS - USA

Monthly Salary: $ 44800 - 89500

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Company:

Mercer

Description:

We are seeking a talented individual to join our Client Service and Sales Specialist team at Mercer. This role will be based Fully Remote. This position offers an exciting opportunity to be a vital part of a dynamic team providing first line service to North American prospects and clients while contributing to revenue growth and client satisfaction.

We will count on you to:

Convert active leads into sales and solicit participation for compensation and benefit surveys.
Respond to inbound calls emails and chat inquiries which may require deviation from standard screens scripts and procedures.
Conduct needs-based assessments to identify the right products and/or solutions for clients and prospects.
Leverage internal connections and resources to provide answers and resolve client issues.
Process client and product order information.
Demonstrate Mercer proprietary systems to end-users (clients).

What you need to have:

Bachelors degree preferred or an Associates degree with 3 years of experience in a corporate environment.
Exceptional customer service skills.
Tech-Savvy ability to learn and navigate multiple platforms.
Excellent organizational time management verbal written interpersonal and business communication skills.
Ability to work a consistent schedule of 9:00 AM6:00 PM CST.

What makes you stand out:

Strong critical thinking and analytical skills.
Ability to build rapport across all levels of the organization.
Sales experience.

Why join our team:

We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.

Mercer is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $24 billion and more than 90000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting

The applicable base salary range for this role is $44800 to $89500.

The base pay offered will be determined on factors such as experience skills training location certifications education and any applicable minimum wage requirements. Decisions will be determined on a case-by-case addition to the base salary this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits tuition assistance 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until:

March 31 2026

Required Experience:

Company:MercerDescription:We are seeking a talented individual to join our Client Service and Sales Specialist team at Mercer. This role will be based Fully Remote. This position offers an exciting opportunity to be a vital part of a dynamic team providing first line service to North American prospe...