Night Shift Technical Operations Lead

Charlotte, VT - USA

Yearly Salary: $ 61000 - 76000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves: This position combines operations specialist functions with team and shift coordination responsibilities. Youll oversee critical building systems monitoring incident management and ensure seamless facility operations while leading and coordinating assigned team members. This role requires managing multiple priorities in a fast-paced environment while maintaining exceptional client service standards.

Your day-to-day tasks will include:

Monitor client assets including network systems alarms and building automation to ensure full operational status and escalate any potential impacts

Coordinate and manage building-related incidents determining severity levels and executing appropriate notifications to occupants engineering staff and stakeholders

Ensure compliance with policies and procedures for alarm management mechanical infrastructure monitoring fire and life safety systems and record keeping

Track escalate and communicate incidents with business disruption potential through established protocols and channels

Assist field operations with equipment troubleshooting using building automation system data trend analysis and system overrides

Monitor and coordinate building shutdown activities through automation systems and validate vendor activity approvals

Conduct proactive virtual tours of facility systems to verify proper operation and identify potential issues

Generate process and manage work orders in designated systems while dispatching technicians and following up appropriately

Review manage and issue shift reports while providing coaching training and quality assurance oversight for team members

Desired experience and technical skills:

Requirements:

High School diploma or GED equivalent

Strong proficiency in computer applications including Word and Excel

Excellent written and verbal communication skills

Proven ability to develop accurate periodic reports under critical client-defined deadlines

Strong time management multi-tasking and organizational skills with exceptional attention to detail

Self-starter capability with ability to work effectively in fast-paced high-volume environments

Flexibility for varied shifts including nights and weekends

Analytical skills to assess system operations identify problems/malfunctions and implement corrective actions

Understanding of technology software applications and computer systems

Strong customer focus and customer service orientation

Excellent interpersonal skills and ability to remain calm during stressful or emergency situations

Preferred:

Degree or education in technology-related field from accredited university/college

Experience with Building Automation Systems (BAS)

Location: Charlotte NC

Shift/Schedule: 3rd shift/ evening shift

Salary: $61000 - $76000 / year

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicants education experience skills abilities geographic location internal equity and alignment with market data

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site Charlotte NC

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful career...