About the Role
As an Accounts Receivable (AR) Analyst on our Commercial Finance team youll own the end-to-end management of a portfolio of high-value customer accounts. Your expertise in reconciliation investigation and proactive collections will help drive down Days Sales Outstanding (DSO) strengthen customer relationships and protect revenue. Youll collaborate daily with sales customer care and finance colleagues to resolve disputes and deliver timely financial solutions.
What Youll Do
Maintain and reconcile customer AR balances: review aging reports investigate discrepancies and post adjustments to ensure accuracy.
Drive collections activities: contact customers bi-weekly (or more frequently for past-due accounts) via phone and email to secure payment or documentation.
Perform complex reconciliations: leverage Excel (pivot tables VLOOKUP) and internal reporting tools to analyze payment histories and root-cause issues.
Collaborate cross-functionally: partner with Sales Customer Care Order Management and TD Capital to resolve invoice disputes credit holds and financing agreements.
Negotiate settlements: prepare documentation propose alternative financial arrangements and escalate per authority matrix guidelines.
Identify process improvements: flag recurring issues in the shared BPO/China process recommend workflow enhancements and help prevent revenue leakage.
Serve as a resource: mentor junior team members share best practices and contribute to ongoing training.
Reporting & visibility: generate weekly and monthly AR performance reports for management review highlighting high-risk accounts and resolution strategies.
What Were Looking For
35 years of commercial AR credit or collections experience (exceptions considered for outstanding candidates)
Strong analytical skills: proficiency in Excel (pivot tables VLOOKUP) comfortable with data entry and basic financial calculations
Critical thinker: able to dissect complex account histories identify root causes and recommend sustainable solutions
Excellent communicator: confident engaging customers and stakeholders by phone and email including international contacts
Collaborative mindset: proven ability to work with cross-functional teams build positive relationships and elevate internal processes
Organized and adaptable: able to manage multiple priorities under tight deadlines while maintaining attention to detail and confidentiality
Tech-savvy: quick to learn proprietary systems and tools intermediate-level proficiency in Microsoft Office (Excel Word Outlook)
Education: high school diploma or equivalent required; bachelors degree in finance accounting or related field preferred
Working Model & Environment
Hybrid schedule: 3 days onsite in Greenville SC or Herndon VA (typically TuesdayThursday) 2 days remote
Occasional non-standard hours or overtime as business requires
Professional office environment with fully supported work-from-home setup
Key Skills
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
- Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
Required Experience:
IC
About the RoleAs an Accounts Receivable (AR) Analyst on our Commercial Finance team youll own the end-to-end management of a portfolio of high-value customer accounts. Your expertise in reconciliation investigation and proactive collections will help drive down Days Sales Outstanding (DSO) strengthe...
About the Role
As an Accounts Receivable (AR) Analyst on our Commercial Finance team youll own the end-to-end management of a portfolio of high-value customer accounts. Your expertise in reconciliation investigation and proactive collections will help drive down Days Sales Outstanding (DSO) strengthen customer relationships and protect revenue. Youll collaborate daily with sales customer care and finance colleagues to resolve disputes and deliver timely financial solutions.
What Youll Do
Maintain and reconcile customer AR balances: review aging reports investigate discrepancies and post adjustments to ensure accuracy.
Drive collections activities: contact customers bi-weekly (or more frequently for past-due accounts) via phone and email to secure payment or documentation.
Perform complex reconciliations: leverage Excel (pivot tables VLOOKUP) and internal reporting tools to analyze payment histories and root-cause issues.
Collaborate cross-functionally: partner with Sales Customer Care Order Management and TD Capital to resolve invoice disputes credit holds and financing agreements.
Negotiate settlements: prepare documentation propose alternative financial arrangements and escalate per authority matrix guidelines.
Identify process improvements: flag recurring issues in the shared BPO/China process recommend workflow enhancements and help prevent revenue leakage.
Serve as a resource: mentor junior team members share best practices and contribute to ongoing training.
Reporting & visibility: generate weekly and monthly AR performance reports for management review highlighting high-risk accounts and resolution strategies.
What Were Looking For
35 years of commercial AR credit or collections experience (exceptions considered for outstanding candidates)
Strong analytical skills: proficiency in Excel (pivot tables VLOOKUP) comfortable with data entry and basic financial calculations
Critical thinker: able to dissect complex account histories identify root causes and recommend sustainable solutions
Excellent communicator: confident engaging customers and stakeholders by phone and email including international contacts
Collaborative mindset: proven ability to work with cross-functional teams build positive relationships and elevate internal processes
Organized and adaptable: able to manage multiple priorities under tight deadlines while maintaining attention to detail and confidentiality
Tech-savvy: quick to learn proprietary systems and tools intermediate-level proficiency in Microsoft Office (Excel Word Outlook)
Education: high school diploma or equivalent required; bachelors degree in finance accounting or related field preferred
Working Model & Environment
Hybrid schedule: 3 days onsite in Greenville SC or Herndon VA (typically TuesdayThursday) 2 days remote
Occasional non-standard hours or overtime as business requires
Professional office environment with fully supported work-from-home setup
Key Skills
At TD SYNNEX our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.
Whats In It For You
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
- Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
Required Experience:
IC
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