Loan Operations Intern

About Us

This role is structured for interns who can support onsite at our HQ in Wilmington NC during the school year and continue through the summer.

How This Role Impacts Live Oak

Interns joining the Loan Operations team will gain hands-on experience that supports the accuracy and integrity of new loan onboarding across the bank. This team plays a critical role in ensuring loan data is entered validated and maintained correctly within our core systemsupporting both operational efficiency and a high quality customer experience. Interns will learn how loan documentation translates into system setup contribute to key operational workflows and support bankwide efforts to modernize and streamline systems.

What Youll Do at Live Oak

• Review executed loan documents to extract key data fields needed for loan setup. Perform a preliminary consistency review and escalate any discrepancies to the Loan Operations team.

• Enter loan data into the core system accurately while following established procedures.

• Validate data accuracy by comparing system entries with source documents and notifying a team member if anything appears inconsistent.

• Assist with quality assurance checks using predefined tools and checklists to verify that system generated payment schedules rates and loan terms match documented information.

• Support bankwide modernization initiatives by participating in guided workflow testing and providing user experience feedback on new or enhanced processes.

• Participate in training sessions to learn systems workflows and standards required for successful loan onboarding.

• Attend department meetings and engage with cross functional teams to understand how Loan Operations supports the broader lending lifecycle.

How Youll Do It

• Learn Live Oaks documentation standards loan setup workflows and controls designed to ensure data quality.

• Apply strong attention to detail organization and time management skills to support accurate and timely work.

• Receive ongoing coaching and feedback throughout the internship.

• Collaborate with peers and team members to support department priorities and process improvement efforts.

Required & Preferred Experience

• Currently enrolled in a fulltime degree program at an accredited college or university.

• Interest in banking operations data integrity or financial services preferred.

• Strong attention to detail and comfort working with structured data.

• Ability to follow established procedures and ask questions when clarification is needed.

What Helps You Thrive at Live Oak

• Authenticity and professionalism

• Curiosity and willingness to learn

• Trustworthiness and sound judgment

• Nimbleness and adaptability

• Initiative and ownership of your work

• Collaborative mindset and enjoyment of teamwork

• Reliability and follow through

• Ability to manage multiple tasks effectively

#LI-DNI

Our Values

• Dedication:Possess a deep commitment to Live Oak Banks mission and core values exemplified through a strong work ethic adaptability and pride in your work.

• Ownership:Take initiative to deliver positive results by proactively and creatively solving problems while maintaining a high degree of quality.

• Respect:Treat everyone with courtesy politeness and kindness.

• Innovation:Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration accountability and trust with others and understand that together we do more

For a detailed overview of our employee benefits please visit: Oak Bank is an Affirmative Action and Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information veteran status or disability. Equal access to programs service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at.

EEO is the Law

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave including but not limited to Arizona California Colorado District of Columbia Maine Maryland Massachusetts Michigan Nevada New Jersey New Mexico New York Oregon Rhode Island Vermont and Washington.