Receptionist & Administrative Assistant

Career Directions Limited (CDL)

Job Location:

Nairobi - Kenya

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Receptionist & Administrative Assistant

Location: Nairobi

POSITION SUMMARY

We are seeking a professional organized and proactive Receptionist to join our team. As the first point of contact for our office you will play a crucial role in shaping our customers experience while providing essential administrative support to our production and procurement departments.

KEY RESPONSIBILITIES

Visitor Management: Receive all visitors and customers warmly and direct them to the appropriate department or personnel.

Switchboard Operations: Answer general phone inquiries in a professional and courteous manner; direct calls to the appropriate staff members.

Information Management: Reply to general information requests with accurate information and maintain a high standard of communication.

Operational Support: Proactively follow up on Local Purchase Orders (LPOs) and assist with Building Assembly tasks as required.

Issue Resolution: Resolve customer queries within a 24-hour window to ensure high levels of satisfaction.

Reception Maintenance: Ensure the reception area is attended to at all times and maintained in a neat professional state.

General Duties: Perform any other duties as assigned from time to time to support the team.

Requirements

QUALIFICATIONS & SKILLS

Experience: Previous experience in a front-desk or administrative role.

Communication: Excellent verbal and written communication skills.

Problem Solving: Ability to resolve customer issues quickly and effectively.

Technical Aptitude: Comfort with following up on procurement documents (LPOs) and physical assembly tasks.

Professionalism: A polite helpful demeanor and a well-groomed appearance.

Job Title: Receptionist & Administrative Assistant Location: NairobiPOSITION SUMMARYWe are seeking a professional organized and proactive Receptionist to join our team. As the first point of contact for our office you will play a crucial role in shaping our customers experience while providing essen...