Senior Site Reliability Engineer

We are seeking a Senior Site Reliability Engineer (SRE) to support our infrastructure production data and mission-critical applications for Thomson Reuters Newsroom. This role is based in Bangalore and provides operational support to global locations. You will help manage and operate a large estate of services hosted primarily on AWS running largely on Linux/UNIX.

The SRE team owns and supports Dev QA pre-production and production environments ensuring high availability reliability scalability performance and strong operational excellence. This is a senior hands-on role requiring deep troubleshooting skills strong ownership across incident/problem/change management and a modern mindset toward automation AI-assisted operations and cloud financial accountability (FinOps).

About The Role:

A core expectation of this role is automation-first operations. You will design build and continuously improve automation to reduce toil increase consistency and accelerate delivery including:

• Infrastructure as Code (IaC): automate provisioning and configuration (e.g. Terraform/CloudFormation Ansible/Chef/Puppet)

• CI/CD enablement: implement and enhance deployment pipelines and release automation (e.g. Jenkins GitLab CI GitHub Actions)

• Operational automation: develop scripts/tooling for repeatable tasks self-healing and runbook automation (e.g. Python/Shell)

• Observability automation: standardize monitoring alerting logging and dashboards; tune alerts to reduce noise and improve detection

• Reliability engineering: define and track SLIs/SLOs improve incident response and drive preventative fixes via post-incident reviews

• What Makes This Role Different (and More Dynamic)

• Embed AI into operations: apply AI/ML and LLM tooling to reduce operational toil accelerate triage and improve reliability outcomes.

• Own FinOps outcomes with engineering rigor: treat cost as an engineering metric alongside latency availability and throughputdriving measurable savings without compromising service health.

• Build a culture of automation-first insights-first operations: where systems are self-healing runbooks are executable and operational decisions are data-driven.

• Design implement and maintain highly available scalable infrastructure across cloud and on-premises environments

• Monitor system health and performance troubleshoot complex production issues and implement preventative fixes

• Establish and track SLIs SLOs and error budgets to measure and improve service reliability

• Participate in on-call rotation; lead incident response root cause analysis and post-mortem reviews that result in durable fixes

• FinOps (Cloud Cost Engineering) Core Ownership

• Identify savings opportunities such as:

• rightsizing instance family modernization and autoscaling improvements

• storage lifecycle policies and retention tuning

• eliminating idle/unused resources and zombie infrastructure

• optimizing data transfer logging volume and observability spend

• Implement policy and automation for sustainable cost control (budgets alerts tagging standards guardrails)

• Quantify outcomes: report on savings unit economics and tradeoffs vs. SLOs/latency

• AI-Enabled Operations (AIOps / LLM-assisted SRE) Core Ownership

• Build and operationalize AI-driven approaches to:

• incident triage acceleration (correlation anomaly detection blast-radius estimation)

• noise reduction in alerting and event streams

• RCA acceleration via log/trace summarization and signal extraction

• runbook intelligence (recommendations decision trees next best action)

• Create safe auditable workflows for AI in production operations (human-in-the-loop access controls change logging)

• Develop automation that integrates AI outputs into tooling (ticketing chatops runbooks dashboards)

• Help establish standards for AI usage in ops: evaluation accuracy thresholds privacy/security constraints and continuous improvement

About You:

• 5 years in SRE DevOps or Systems Engineering roles

• Expert-level Linux/UNIX administration (RHEL Ubuntu CentOS or similar)

• Strong scripting in Python Bash Go or similar languages

• Hands-on experience with containers and orchestration (Docker Kubernetes ECS)

• Proficiency with configuration management (Ansible Puppet Chef Salt)

• Experience with cloud platforms (AWS strongly preferred; GCP or Azure acceptable)

• Strong networking fundamentals (TCP/IP DNS load balancing firewalls)

• Experience with observability tooling (e.g. Prometheus Grafana ELK Datadog)

• Strong CI/CD experience (Jenkins GitLab CI GitHub Actions CircleCI) Experience with IaC and version control (Git)

• Working knowledge of database concepts (MySQL PostgreSQL MongoDB or similar) Demonstrated ability to influence operational outcomes across teams (ownership follow-through measurable improvements) Service mesh exposure (Istio Linkerd) Knowledge of security/compliance frameworks (SOC 2 HIPAA PCI-DSS) Experience with chaos engineering and disaster recovery planning Familiarity with serverless and microservices architectures

• Exposure to FinOps tooling/practices (showback/chargeback tagging strategy budgeting unit cost metrics)

• Experience applying AIOps/ML/LLM techniques to production operations (build or integration experience)

#LI-KP2

Whats in it For You

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

Learn more on how to protect yourself from fraudulent job postings here.

More information about Thomson Reuters can be found on .