Training Officer

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

The ideal candidate at minimum must have the following:

Option 1:

• 6 courses in human resources education sociology or psychology or 18 months experience in preparing informational or instructional programs.

AND

• 18 months training or 18 months experience in public speaking or effective communications skills.

AND

• 3 months training or 3 months experience in operating audio visual equipment.

Option 2:

• Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohios OCSEA Pay Schedule Pay Range 31. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $27.92per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process please contact .

Selection Priority Notice

Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Office of Child Support

This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohios child support program provides services to help ensure that children receive the financial and medical support they are legally entitled to and deserve. Lean more about the office by visiting the ODJFS OCS website.

What You Will Do

• Research child support policy and system information to develop training presentations and materials.

• Deliver training to county and state child support professionals and assist in the facilitation of training sessions.

• Perform after training session duties including tracking attendance reviewing evaluation feedback and updating handouts and question and answer documents.

• Collaborate as needed with other OCS units ODJFS offices and county partners to produce training.

• Monitor a shared email inbox and respond to inquiries.

Recommended Skills

• Good customerservice andinterpersonal skills.

• Excellent verbal and written communication.

• Comfortable with public speaking and presenting to an audience in person and/or virtually.

• Knowledge of Microsoft Office software (i.e. Word PowerPoint Excel Teams Outlook).

• Knowledge of eLearning training development software (i.e. Adobe Captivate Articulate 360 Lectora).

• Familiarity of adult learning principles and a passion for learning.

Challenges

• You will be responsible for creating and conducting training that requires in-depth knowledge of child support policy and systems.

Schedule: Full-time.

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: James A. Rhodes State Office Tower 30 East Broad St. Floor 31 Columbus Ohio 43215.

Travel: As needed within the state of Ohio for ad hoc or regional county training.

PN: .

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someones world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented diverse and dedicated employees.
• We get better at what we do every day.