Sr. Training Manager, AMI Educational Engagement- Allergan Aesthetics (Austin, TX)
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Allergan Medical Institute is committed to the ongoing training and development of our customers. Our goal is to consistently provide our customers with innovation education exceptional service and a commitment to excellence all with a personal touch. To meet the growing needs of our educational programs and AMI Training Centers we are seeking a highly talented trainer who will play an integral role in the development execution advancement and success of our educational engagement programs. The Sr. Training Manager AMI Educational Engagement will report to the Director of AMI Educational Engagement.
Responsibilities:
- Facilitation at our AMI Immersive customer training programs in Austin TX
- On-going development and management of AMI Training Center programs to help meet the needs of our customers and the sales team
- Development and implementation of customer engagement strategies to include the end-to-end customer experience
- Manage in-classroom technologies and engagement strategies to include content development
- Partner with AMI cross-functional teams internal sales/brand stakeholders and agency partners to best support the development and execution of training programs while identifying efficiencies and opportunities
- Work cross-functionally with the field team on program communications and initiatives
- Manage program reports and field communications
- Develop and facilitate workshops for key sales team meetings
- Monitor and evaluate training program effectiveness providing feedback and adjusting as needed to enhance learning outcomes
- Address issues promptly and effectively and ensure timely resolution of customer inquiries and concerns
- Collaborate with cross-functional partners to ensure seamless program integration
- Foster a positive and engaging learning environment
- Develop and maintain a high level of knowledge of Allergan Aesthetics products platforms
and loyalty programs - Perform other duties as assigned
Qualifications :
- Role is based in Austin TX
- Bachelors degree is required
- 3 years experience in customer education training is required
- 4 years experience in Medical Aesthetics Medical Device or Pharmaceutical in the sector of Sales and/or Marketing
- Flexibility in work hours and extended hours during program /event days (which may include weekends) is required
- Experience in facial injectables is strongly preferred
- Experience in instructional delivery and content/workshop development
- Knowledge of instructional design principles and adult learning theories
- Comfortable with various training methods and integrating technology into training initiatives
- Excellent interpersonal/relationship building and communication skills
- Strong organizational skills and the ability to meet deadlines in a very fast-paced environment
- High degree of flexibility in adapting to a rapidly changing environment
- High level of accountability reliability agility and responsiveness
- Keen eye for detail and unmatched enthusiasm for creating engaging training experiences
- High-energy self-motivated and task oriented
- Must be proficient in the use of Microsoft Word Excel and Outlook
Additional Requirements:
- Ability to travel up to 30% domestically (including overnight) is required
- Valid drivers license issued by the state in which the individual resides good driving record
- Responsible for performing all duties in compliance following the appropriate regulations and all other international regulatory requirements with which Allergan Aesthetics complies
#LI-AA
Additional Information :
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this postingbased on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more orless than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commissionincentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paidand may be modified at the Companys sole and absolute discretion consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
No
Employment Type :
Full-time
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuro ... View more
