Senior Manager AISE, Tier 2-3, Post Sales
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 188000 - 275000
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Were hiring a Manager Scale Post-Sales AISE to lead and grow a team of post-sales AI Solutions Engineers focused on scaled customer success. Youll own the strategy and execution of our 1-to-many post-sales motionbuilding the programs operating rhythm and cross-functional partnerships required to drive customer outcomes at scale. Youll lead a team set priorities ensure high-quality delivery and continuously improve the scaled journey using data feedback loops and operational rigor.
What Youll Do
- Lead and develop the Scale Post-Sales AISE team
Hire onboard coach and retain a high-performing team. Set clear expectations develop technical and program leadership skills and create a culture of customer empathy operational excellence and scalable impact. - Own scaled post-sales strategy and program execution (1-to-many)
Define the scaled post-sales engagement model success milestones and program portfolio (e.g. onboarding cohorts office hours enablement webinars scaled implementation paths). Ensure programs are repeatable measurable and aligned to key product outcomes and customer segments. - Run the operating system: metrics prioritization and cross-functional alignment
Build the instrumentation and operating cadence to track outcomes (activation time-to-first-value feature adoption retention/expansion signals support deflection). Partner deeply with Support Sales Product Docs and Engineering to remove friction improve self-serve experiences and feed adoption insights into roadmap and enablement improvements.
Who You Are
- 610 years in customer-facing technical roles (Solutions Engineering Solutions Architecture Technical CSM Post-Sales Engineering) including 2 years of people management or team leadership.
- Proven experience building and operating scaled customer success motions (1-to-many programs lifecycle enablement playbooks templates) with measurable business impact.
- Strong technical foundation in ML/AI workflows and modern tooling; comfortable guiding technical direction and reviewing solution designs.
- Excellent communication skillsable to influence across functions present to groups and write clearly for broad audiences.
- Highly operational: you can set goals build dashboards/metrics create a cadence and drive continuous improvement.
- Bachelors or Masters degree in Computer Science Engineering or related field (or equivalent practical experience)
Preferred
- Experience building and scaling technical post-sales teams across geographies
- Familiarity with data engineering MLOps/LLMOps practices and modern deployment tooling (Docker Kubernetes cloud-native services)
- Knowledge of enterprise adoption metrics and operational reporting for technical teams
Wondering if youre a good fit
We believe in investing in our people and value candidates who can bring their own diversified experiences to our teams even if you arent a 100% skill or experience match. Here are a few qualities weve found compatible with our team. If some of this describes you wed love to talk.
- You love mentoring technical teams and helping them grow into world-class engineers
- Youre curious about how the best AI/ML teams in the world bring ideas into production
- Youre an expert in building scalable programs and processes that accelerate customer success
Why Us
We work hard have fun and move fast! Were in an exciting stage of hyper-growth that you will not want to miss out on. Were not afraid of a little chaos and were constantly learning. Our team cares deeply about how we build our product and how we work together which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry who will want to learn from you too. Come join us!
The base salary range for this role is $188000 to $275000. The starting salary will be determined based on job-related knowledge skills experience and market location. We strive for both market alignment and internal equity when determining addition to base salary our total rewards package includes a discretionary bonus equity awards and a comprehensive benefits program (all based on eligibility).
What We Offer
The range weve posted represents the typical compensation range for this role. To determine actual compensation we review the market rate for each candidate which can include a variety of factors. These include qualifications experience interview performance and location.
In addition to a competitive salary we offer a variety of benefits to support your needs including:
- Medical dental and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment remote work may be considered for candidates located more than 30 miles from an office based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA) CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process unless such accommodation would cause an undue hardship. If reasonable accommodation is needed please contact: .
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information applicant must either be (A) a U.S. person defined as a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (green card holder) (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 (B) eligible to access the export controlled information without a required export authorization or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may for legitimate business reasons decline to pursue any export licensing process.
Required Experience:
Senior Manager
Key Skills
- Category Management
- Corporate Paralegal
- Access Control System
- Ftp
- Channel Sales
- IT System Administration
About Company
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