Business Operations Lead Sales Operations
San Jose, CA - USA
Job Summary
Position Overview
The Business Operations Lead for Sales Operations & Enablement will play a critical role in ensuring the organization operates with clarity alignment and disciplined execution. This role anchors the business planning and operational rhythms of the Sales Ops & Enablement teamdriving budget and workforce planning operational governance prioritization frameworks organizational effectiveness and performance tracking.
You will partner closely with HR Finance and leaders across Sales Operations & Enablement to create structure establish operating mechanisms and ensure the organization remains focused on the highestimpact priorities. You will help define goals measure outcomes and enable the team to execute with consistency and scale.
This position is ideal for someone who is energized by strategic operational work crossfunctional coordination and building systems that help an organization run effectively at scale.
Why This Role Matters
This role ensures that the Sales Operations & Enablement organization runs as a coordinated aligned and highperforming system. By driving planning operational discipline and structured execution the Business Operations Lead enables the team to focus on the work that accelerates impact and strengthens organizational effectiveness.
Key Responsibilities
Business & Organizational Operations
- Lead the operating rhythm for the Sales Ops & Enablement organization including planning cycles leadership reviews performance tracking and operational governance.
- Maintain organizational priorities and ensure alignment transparency and accountability across programs and workstreams.
- Drive goalsetting OKR development milestone planning and KPI measurement for the organization.
- Identify operational gaps and opportunities; design and implement process improvements that enhance effectiveness and scalability.
Budget Workforce and Talent Planning
- Partner with Finance and HR to coordinate annual and ongoing budget cycles forecasting headcount planning and workforce strategy.
- Develop models analyses and frameworks to support resource planning investment tradeoffs and organizational decisionmaking.
- Provide leaders with timely insights that clarify capacity spending and resource needs.
Organizational Health & Engagement
- Partner with HR to support employee engagement strategies organizational health assessments and team development initiatives.
- Lead planning and execution for organizational activities such as offsites planning workshops and leadership sessions.
- Foster a culture of alignment focus and operational excellence.
Planning Insights and Performance Enablement
Develop and maintain scorecards dashboards and reporting mechanisms that track organizational performance and progress against key priorities.
- Conduct operational and organizational analyses to highlight risks opportunities and focus areas.
- Enable datadriven decision-making through structured insights and performance reporting.
CrossFunctional Partnership
- Serve as a strategic operational partner to HR Finance and adjacent GTM Ops functions.
- Ensure alignment with corporate planning cycles financial processes talent programs and enterprise operating mechanisms.
- Collaborate with the Communications Lead to ensure coordination on timing and alignment for key organizational momentswithout owning communications directly.
Strategic Execution & Change Enablement
- Translate organizational strategy into operational plans workstreams and scalable processes.
- Support rollout and adoption of new programs systems and operating practices across the organization.
- Lead change enablement activities that improve readiness efficiency and organizational performance.
Qualifications
- 812 years experience in business operations organizational operations program management or strategic planning roles.
- Experience partnering with HR and Finance on planning budgeting workforce strategy and operational processes.
- Strong capability in building operational rhythms planning frameworks and performance tracking systems.
- Excellent analytical skills and comfort with building structured models KPIs and decision-support frameworks.
- Strong stakeholder management skills and executive-level presence.
- Proven ability to bring clarity structure and rigor to complex or ambiguous environments.
Nice to have
- Experience within Sales Operations Sales Enablement or GTM Operations organizations.
- Experience with OKRs enterprise planning cycles or business management frameworks.
- Background in SaaS Technology or Strategy/Operations functions.
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.
Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Lets Adobe together
At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.
At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$264800 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California the pay range for this position is $182900 - $264800
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.