Remote Client Success & Operations Coordinator
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Job Location:
Baton Rouge, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a highly organized and solutions-focused Remote Client Success & Operations Coordinator to manage client touchpoints oversee workflow processes and ensure service delivery runs efficiently from onboarding through completion.
In this fully remote position youll act as the central point of coordination for client requests timelines and service details. This role is well suited for someone who thrives in a structured environment communicates clearly and takes initiative in keeping systems organized and responsive. Ideal candidates are self-directed dependable and confident using established tools and processes to deliver consistent results.
Core Responsibilities
- Oversee client communications across active projects
- Monitor workflow timelines and ensure timely follow-up and confirmations
- Coordinate scheduling documentation and service updates
- Address and resolve client concerns with professionalism
- Maintain accurate records and support internal process efficiency
Qualifications
- Strong written and verbal communication skills
- Organized proactive and comfortable managing multiple moving parts
- Prior experience in customer support account coordination operations or client services (helpful but not required)
- Able to work independently in a remote setting using structured systems and resources
- Detail-focused and comfortable with digital platforms and communication tools
- Must reside in the US UK Australia Mexico Spain or LATAM
What This Opportunity Offers
- Fully remote work environment
- Structured onboarding and training
- Ongoing mentorship and operational support
- Long-term growth potential within a collaborative team
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
