Business Improvement and People Apprenticeship

Location: UK - Hatfield Job-ID: 216588 Contract type: Fixed Term Contract Business Unit: Technicians

Life on the team

Salary: 19500

Start Date: September 2026

Apprentice Programme: Level 3 Business Administration

Duration: 17 months

Location: Hatfield Hertfordshire

Join our Group Information Services (GIS) Agile Practice team and help teams across the business work better together. Agile is all about collaboration learning and continuous improvement and youll be right at the heart of it.

As an apprentice youll support teams as they build their Agile ways of working. Youll get hands-on experience researching Agile topics helping to run team sessions like retrospectives and supporting teams to understand how theyre working and how they can improve. You dont need to be an expertwell support you with training mentoring and plenty of opportunities to learn.

Youll be part of a friendly apprentice community where you can build confidence share ideas and grow together. We value different perspectives encourage curiosity and create a space where your voice matters.

What youll do

• Spend 80% of your time learning on the job and 20% studying towards your Level 3 apprenticeship
• Support teams to improve how they work using Agile practices and techniques
• Research Agile topics and share insights with teams and Communities of Practice
• Help facilitate Agile events such as retrospectives
• Support team maturity assessments and help turn insights into improvement actions
• Assist with training sessions case studies articles and presentations
• Learn how data and metrics can be used to understand team progress and improvement

What youll need

• At least 2 GCSEs including Maths and English at grade 4/C or above
• An interest in people teamwork and learning new ways of working
• Able to listen carefully and share your ideas clearly and with confidence when working with others
• Able to plan your work and stay on top of tasks
• A willingness to learn ask questions and try new things

Important Eligibility Information

Please note that for successful applicants offers will be conditional on passing additional eligibility checks with our training provider. These checks include a Maths and English assessment and a review of any previous qualifications you hold.

Due to the funding requirements of the apprenticeship applicants must not already hold a Level 3 or above business qualification including BTEC A level or degree to be eligible for this programme

About us

We are a leading independent technology and services provider trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source transform and manage their technology infrastructure to deliver digital transformation enabling people and their business.

Our business may be about technology but first of all its about people

With over 20000 people across 22 countries we are proud of our inclusive culture - where everyone can thrive feel valued and truly belong.

As an equal opportunities employer were committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits regardless of your age disability ethnicity gender identity or any other characteristics protected by law. What matters most to us is that you share our vision and values and bring the experience and skills were looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive forward-thinking environment - wed love to hear from you!