Business to Business Customer Service
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Business-to-Business Customer Service Representative
Location: Northeast Austin area (Cameron/Dessau)
Position Type: Temp-to-Hire
Schedule: Monday through Friday 8:00 AM 5:00 PM (100% in-office)
Pay: DOE (Depending on Experience)
Position Overview
We are seeking a detail-oriented and customer-focused Business-to-Business Customer Service Representative to support order processing customer inquiries and billing coordination. The ideal candidate will have strong communication skills SAP experience and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Respond to telephone mail or fax requests for new orders or service changes
Provide product pricing and delivery information to customers
Input and maintain customer order information including purchase orders sales orders quotes invoices service orders and work orders
Print reports and maintain accurate system records
Perform system inquiries regarding sales order and shipping status
Provide basic instruction regarding order and delivery status information
Generate sales order and shipping documents
Correct billing discrepancies and resolve terms and conditions issues with customers
Required Skills and Qualifications
Minimum 2 years of customer service experience in a B2B environment
SAP billing experience required
Basic math skills
Strong computer skills (Excel and Word)
Ability to organize and prioritize workload
Strong interpersonal written and verbal communication skills
Additional Requirements
Pre-employment screening will include a drug test and background check
How to Apply
Please email your resume to or call .
Equal Opportunity Employer
L.K. Jordan & Associates is an Equal Opportunity Employer.
Key Skills
- Business Intelligence
- Sales Experience
- Compliance Management
- Risk Management
- Cold Calling
- Lean Six Sigma
- Upselling
- Business Management
- Regulatory Reporting
- SAP Supply Chain Management
- Economic Development
- Product Development
About Company
L. K. Jordan & Associates is one of leading temporary and temp-to-hire staffing agencies in Texas. Our services connect top talent with the best employers in Texas to help you reach your goals. Find talent for your team or start your career today!
