High Time In Service (HTIS) Reliability Engineer

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In this position

As a Reliability Engineer at Ford Motor Company you will play a key role in developing quality reliable and durable vehicles for customers around the globe. Successful applicants must possess a strong interest in reliability product testing and customer support. Workload will consist of supporting cross functional groups to identify reliability challenges drive to robust reliability solutions early in the development and track reliability through product launch. Projects will be targeted to high profile new products technology and launches. The position requires presentation of status and findings allowing diverse management exposure.

• Develop methodology to set Reliability goals.
• Create frameworks and methods used to develop Reliability test plans.
• Work to integrate Reliability into all phases of vehicle and component development.

What youll do

1. High Time in Service Reliability and High Repair Cost Quality Improvement Projects

• Lead/support High Time in Service Quality Projects using Design for Six Sigma / 8D processes on aggressive timelines to support suspension warranty spend and failure rate reduction targets.

• Responsibilities include evaluation of high warranty spend/failure rate subsystems and engine/vehicle applications with a focus on issues that contribute to > 12 MIS warranty and/or are design/physics related versus supplier quality/manufacturing defect related.

• Projects will be expected to rapidly work through the Define Characterize Optimize and Verify phases of the DFSS process including root cause identification and verification implementation of ICA/PCAs read across and prevent recurrence.

• Strong focus on warranty data/trend analysis part return analysis and physical understanding of suspensionsystems and subsystems as key tools to identification root cause and interim and permanent corrective actions.

• Help develop relationships with dealerships and fleets as key sources of information to quickly identify and resolve HTIS quality issues.

• Ability to design execute or coordinate analytical and physical testing from component bench level to full vehicle testing to identify root cause replicate quality issues and validate fixes.

• Identify and document lessons learned for knowledge preservation.

1. Lower Cost per Repair Projects

• Run data analytics to understand repair cost variation that can be optimized for a lower cost repair.

• Review multiple service procedures and trial more efficient procedures that can be implemented in the field.

• Identify and document lessons learned for knowledge preservation.

1. Cost per Unit Warranty Reduction Opportunities

   • Engineering Project leads to all suspension systems and all vehicle lines that are negatively contributing to our yearly objectives.

   • Assess all warranty tools against each cost per unit concern within the assigned propulsion group and identify opportunities to move forward with lower cost repair options.

   • Kick off the appropriate teams to lead work plan for identified opportunities.

   • Identify and document lessons learned for knowledge preservation.

1. Project leader

• Expected to present frequently to senior management project status and results interface regularly with quality powerpack and core engineers and TSs and maintain required project documentation including 1-pagers 6-panels 8D reports management summary documents etc.

• Lead/attend team meetings.

Youll have...

Minimum

• BS in Engineering or a related field
• 3 years of automotive engineering experience
• 2 years of experiences in the following:

  • Delivering project objectives while working with cross-functional teams

  • Using Global 8D processes for problem solving

  • Using FordLLM for data and customer verbatim analysis

  • Using systems for issue analysis and warranty investigations specifically claims clustering tool and MWATS

  • Using data analysis for identifying cost opportunities in warranty

  • Leading large open forum strategy meetings

  • Ensuring prevent recurrence through department training on new tools and systems

  • Representing product development in meetings with suppliers

  • Sifting through various noise factors to determine root causes

  • Performing NVH analysis to replicate customer concerns

  • Representing product development for process changes in active manufacturing environments

  • MS Office competency and Minitab Competency

  • Experience with Atlassian Jira SIMPSN for quality reporting and project tracking

  • Using ROCOF to prioritize warranty work steams

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 - 8 and ranges from $72480 - 162120.


For more information on salary and benefits click here: sponsorship is NOT available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

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