Insurance Business || Team Lead AM SPOC
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Manage and handle customer accounts efficiently
Respond to and manage WhatsApp communication sales calls and sales emails
Make outbound and inbound customer calls
Coordinate and connect with doctors as required
Ensure timely follow-ups and resolution of customer queries
Maintain accurate records and reports using MS Excel
Meet service and sales-related targets
Be flexible to extend working hours work on Sundays and government holidays when required.
- Should be comfortable for travelling to visit clients or meet the external stakeholders.
Required Skills & Qualifications
Minimum 23 years of experience in account management within the insurance industry
Hindi language proficiency is mandatory
Knowledge of multiple languages is preferred
Strong verbal and written communication skills
Proficiency in MS Excel
Ability to multitask and manage high-volume communication
Customer-focused with a problem-solving mindset
Preferred Attributes
Experience handling customers through digital platforms (WhatsApp email calls)
Comfortable working in a fast-paced environment
Willingness to work flexible schedules
Key Skills
About Company
MediBuddy is one of the best (cashless) healthcare providers in India. At MediBuddy you can book Health check packages, online lab tests, online medicines, online doctor consultation, teleconsultation, dental consultation and many more. You can also book outpatient, inpatient, and wel ... View more
