Staff Analyst, Business Banking

The role:

The Staff Business Intelligence Analyst is a senior individual contributor supporting the Business Lead for Business Banking. This role supports early business unit design helping establish metrics reporting frameworks and analytical foundations for new products or capabilities. As part of this work the analyst leads and coordinates cross-functional initiatives providing project management to ensure business objectives are aligned sequenced and delivered on time. The role translates complex business financial and operational data along with relevant industry and market trends into insights that inform strategic and tactical decision-making and help define and sequence business requirements that meet customer needs.

Operating with a high degree of autonomy this role owns ambiguous analytical problem spaces end-to-end from framing business questions to delivering clear actionable recommendations to senior leaders. The analyst applies strong financial acumen domain banking knowledge and data analysis to guide business decisions.

What youll do:

Early Business Unit Design & Cross-Functional Delivery

• Support early Business Banking initiatives and new capabilities by helping define analytical foundations measurement approaches and reporting standards from inception.
• Partner with Product Engineering Risk and Operations teams to align inputs coordinate work and ensure analytical deliverables are delivered on time and inform business decisions.

Business Requirements & Decision Frameworks

• Partner closely with Product and Engineering teams to translate complex business problems into clear data-informed business requirements and analytical inputs.
• Collaborate with cross-functional stakeholders to evaluate customer needs business performance and industry trends helping inform solution design and prioritization.
• Contribute to the development of decision frameworks that clarify tradeoffs assess options and support data-driven decision-making across Business Banking initiatives.
• Deliver the framework by collaborating with partners and leveraging data to drive exceptional client experience best-in-class product and market share

Stakeholder Management

• Ensure requirements from key stakeholders are captured early and partners are brought along bought in and set up for success
• Act as a central owner for Business Banking to raise issues to senior leadership to resolve roadblocks proactively

KPI & Metric Design and Ownership

• Partner closely with Risk stakeholders to define refine and maintain key risk indicators (KRIs) and with Business Banking leadership to define and manage key performance indicators (KPIs) that measure business health customer outcomes and risk exposure.
• Establish clear metric definitions data sources and measurement standards to ensure consistency accuracy and trust in reported results.
• Monitor and interpret KPI and KRI performance over time surfacing insights and implications that inform decision-making prioritization and risk-aware growth.

Ad Hoc Deep Dives for Leadership

• Conduct ad hoc analyses to support senior leadership decision-making across Business Banking drawing on internal performance data and external market and industry insights.
• Synthesize complex multi-source analyses into clear concise narratives that highlight key findings implications and recommended paths forward.
• Respond quickly to emerging business questions risks or opportunities providing thoughtful data-backed perspectives in fast-moving or ambiguous situations.
• Draws conclusions and makes data-driven recommendations

Ongoing Reporting & Dashboards

• Build and/or closely partner to maintain reporting and dashboards that provide clear accurate visibility into Business Banking performance customer outcomes and risk metrics.
• Continuously evolve reporting to align with established KPIs and KRIs changing business priorities and stakeholder needs.

What youll need:

• Bachelors degree in Business Finance Economics Analytics or a related field or equivalent practical experience.
• 8 years of experience in business intelligence analytics general management consulting or related roles within financial services or similarly complex regulated environments.
• Demonstrated experience translating complex business problems into data-driven insights business requirements and decision frameworks.
• Proven ability to partner effectively with Product Engineering Risk Finance and Operations teams in a cross-functional environment.
• Excellent written and verbal communication and presentation skills experience working with executive leadership
• General understanding of BSA/AML regulatory expectations.
• Experience working with technical and product teams to implement risk and compliance requirements.
• Comfort making independent defensible risk decisions in high-growth evolving environments.
• Highly analytical detail-oriented and able to clearly articulate risk narratives to senior leadership and regulators.
• Exceptional written and verbal communication skills including the ability to influence without direct authority.

Nice to have:

• MBA or advanced degree

Required Experience:

Staff IC