Sr Business Analyst

Essential Functions

• Analyze and document current-state (as-is) business processes and design future-state (to-be) processes that improve efficiency and effectiveness.
• Recommend process changes and best practices to reduce reliance on application customizations and promote use of standard system functionality.
• Serve as a liaison between business units IT teams vendors and project managers to ensure clear communication and alignment throughout the project lifecycle.
• Support IT project planning activities including scope definition impact analysis risk identification and change management.
• Develop clear and comprehensive documentation including business requirements documents process flows use cases functional specifications and user stories.
• Participate in solution design reviews to ensure proposed solutions meet business needs and align with enterprise architecture standards.
• Support system testing activities including test planning user acceptance testing (UAT) defect tracking and validation of implemented solutions.
• Assist with deployment activities training support and post-implementation review to ensure successful adoption and continuous improvement.
• Mentor junior business analysts and contribute to the development of business analysis standards templates and best practices.

Qualifications :

Qualifications (Education and Experience)

Education

• Bachelors degree in Business Administration Information Systems Computer Science or a related field or an equivalent combination of education and experience.

Experience/Skill

• 7 years of progressive experience as a Business Analyst with demonstrated responsibility on complex IT projects and enterprise application implementations.
• 3 years of experience in a senior or lead business analyst role including ownership of requirements process improvement initiatives or cross-functional projects.
• Hands-on experience working across the full project lifecycle from requirements gathering through implementation testing and post-deployment support.
• Experience working in a structured IT environment with formal project management SDLC and governance practices.
• Preferred experience supporting large-scale or enterprise systems (e.g. ERP CRM HRIS financial systems or custom business applications).

Competencies Knowledge Skills and Abilities

• Strong experience in business analysis within an IT project or application management environment.
• Proven ability to analyze and document complex business processes and translate business needs into clear actionable requirements.
• Demonstrated experience supporting enterprise application implementations and system integrations.
• Strong understanding of process improvement methodologies and the ability to recommend changes that balance business needs with technical constraints.
• Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences.
• Experience working collaboratively with project managers developers architects vendors and business stakeholders.
• Ability to manage multiple initiatives simultaneously while maintaining attention to detail and meeting deadlines.
• Experience with SDLC methodologies (Agile Waterfall or hybrid environments).
• Proficiency with business analysis tools and documentation techniques (process modeling workflow diagrams requirements traceability).
• Strong problem-solving critical thinking and facilitation skills.
• Ability to evaluate the effectiveness of administrative functions and implement changes to provide for more effective and efficient operations
• Strong oral and written communication skills
• Work either as part of a team or individually
• Prioritize and achieve deadline goals with/without supervision
• Communicate effectively and develop working relationships
• Highly detail-oriented and organized
• Ability to exercise sound and independent judgment

Additional Information :

Salary Range: $90000 - $100000 

Salary cannot exceed $100000.

All applications should include the following: 
    Cover Letter clarifying your interest and qualifications for the role.
    Resume
We wont accept or review incomplete applications.

Work Setting: in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee:
   We offer Comprehensive health coverage for employees and their eligible dependents
   Our wellness program offers eligibility into the discounted medical plan
   Employees receive paid vacation sick leave and holidays
   Generous retirement savings options are available
   Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
   Enjoy a Free Commute on SEPTA - Starting September 1 2023 eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether youre a full-time part-time or provisional employee you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses trains trolleys and regional rails.
   Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to
 

Remote Work :

No

Employment Type :

Full-time