Business Analyst

Position Description:

At CGI we partner with organisations across the UK to deliver meaningful measurable transformation. As a Business Analyst you will take ownership of uncovering business needs shaping clear value-driven requirements and enabling solutions that make a real difference. Working at the heart of complex programmes you will bring structure to ambiguity align stakeholders around shared outcomes and help drive innovation across digital and business change initiatives. Supported by a collaborative community of experts you will have the opportunity to influence strategy improve experiences and contribute to high-impact delivery that shapes the future of our clients organisations.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary excellent pension private healthcare plus a share scheme (3.5% 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open friendly community of experts. Well train and support you in taking your career wherever you want it to go.

This is a hybrid position based out of Newcastle

Your future duties and responsibilities:

In this role you will lead and contribute to business analysis activities across projects of varying size and complexity ensuring that business needs are clearly understood structured and translated into actionable outcomes. You will facilitate workshops analyse processes define and prioritise requirements and ensure traceability from concept through to delivery and benefits realisation. By building strong stakeholder relationships and collaborating closely with product owners architects designers and delivery teams you will help shape solutions that are aligned to strategic objectives and deliver measurable value.

You will also play an active role in strengthening analysis capability across engagements mentoring others contributing to communities of practice and continuously improving how we define and realise business value.

Key responsibilities:

Discover & Define business needs through structured elicitation and stakeholder engagement

Analyse & Improve processes identifying optimisation and automation opportunities

Document & Validate clear prioritised requirements aligned to strategic outcomes

Facilitate & Align stakeholder workshops decision-making and approval processes

Support & Assure acceptance activities defining criteria and enabling user validation

Model & Communicate business processes user journeys data flows and business cases

Collaborate & Deliver within Agile teams contributing to backlog refinement and story writing

Champion & Realise value through benefits tracking and outcome-based analysis

Mentor & Strengthen capability within the wider Business Analysis community

Required qualifications to be successful in this role:

You will bring proven experience as a Business Analyst within client-facing or complex programme environments. You combine analytical rigour with strong communication skills commercial awareness and the ability to navigate stakeholder dynamics effectively. You are comfortable working across multiple domains and applying a wide range of analysis techniques to deliver clarity structure and value.

You should have:

Solid experience conducting business analysis across requirements process system or UX disciplines

Strong knowledge of elicitation modelling documentation and evaluation techniques

Demonstrable stakeholder management skills including facilitating workshops and resolving issues

Experience producing artefacts such as BPMN models process maps user journeys and requirements specifications

Proven ability to support Agile delivery including user story creation and backlog collaboration

Strong analytical thinking attention to detail and commercial awareness

It would be advantageous to have:

Experience supporting medium-sized or complex programmes

Exposure to Agile at scale frameworks such as SAFe

Knowledge of benefits analysis automation opportunities or data-driven insight initiatives

Certifications such as BCS Business Analysis Diploma IIBA CCBA or Agile BA-related qualifications

#LI-MW2

Skills:

• Business Analysis

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.