Operations Manager
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Job Location:
Everett, MA - USA
Yearly Salary:
$ 105000 - 125000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What does it take to create 1.7 BILLION cups of coffee a year
brands worldwide. Cascade works behind the scenes to provide innovation world-class coffee roasting and a wide variety of packaging options to highlight their loyal customers brands.
Founded in 1977 the company operates from a 175000 square foot manufacturing and roasting facility more than
2 million pounds of green coffee storage facility over 50 million pounds annually of coffee roasting capacity as well as multiple roasting lines flavor mixing systems and 14 automated packaging lines.
Why Cascade
We offer a unique blend of benefits for you and your family!
- Healthcare benefits Multiple coverage levels of medical dental and vision plans.
- 401k Roth or Pre-Tax options $1 for $1 match and once eligible to enroll ZERO vesting period.
- Long Term Disability and life insurance Company provides coverage for all employees.
- Voluntary Life Disability Accident & Critical Illness Various insurance programs are offered to support your needs.
- Employee Assistance Program To support you and your familys overall wellbeing to achieve your best and most productive self.
- Sick and Vacation plans Cascade understands the vital importance of a quality work/life balance.
- Pet insurance Multiple coverage levels for whatever best suits your furry (or not so furry) friend.
- Cascade Cares Exciting engagement programs each month
- Leadership Training We invest in and dedicate time to training some of the best leaders in the industry.
Wage Range (Exempt): $105000 - $125000 Annually
Reports To: COO
POSITION SUMMARY:
The Operations Manager is responsible for overseeing all aspects of Single Serve manufacturing encompassing K-cups Frac-Packs and small format retail products. This position is critical to ensuring operational efficiency product quality and adherence to safety and regulatory standards.
It also includes responsibility for maintaining a quarterly turnover rate of 5% or less within Operations shifts and for developing structuring and enforcing a consistent training program across the team.
The incumbent will have a strong background in high-speed manufacturing and proven experience leading cross-functional teams in a fast-paced environment. This role is also essential in refining and continuously improving the manufacturing program while leading and developing a high-performing team.
ESSENTIAL FUNCTIONS OF THE JOB:
- Manage day-to-day operations of the Single Serve manufacturing area.
- Lead and develop a team of production supervisors leads and operators to achieve production quality and safety targets.
- Develop and maintain production schedules to meet customer demand while optimizing labor and equipment utilization.
- Collaborate with Quality Assurance to ensure adherence to food safety standards and product specifications.
- Monitor and improve key performance indicators (KPIs) such as throughput yield scrap downtime and labor efficiency.
- Partner with Supply Chain and Inventory Control to ensure adequate availability of roasted coffee as well as packaging materials.
- Oversee preventative maintenance schedules and work with maintenance to minimize equipment downtime.
- Support R&D product development and new product launches as needed.
- Champion continuous improvement efforts using lean manufacturing Six Sigma or similar methodologies.
- Ensure compliance with OSHA FDA and other relevant regulatory requirements.
- Maintain team retention goals by keeping quarterly turnover at or below 5%.
- Ensure a structured effective training program is developed implemented and followed by all operations staff.
SUPERVISORY RESPONSIBILITIES:
- Manage develop and mentor Operations Leadership including Supervisors and Leads.
- Oversee and manage the Training activities and initiatives.
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to read write perform basic math and manage moderate levels of work-related stress.
- Excellent oral and written communication skills.
- Strong organizational skills to plan implement and follow through on assignments in a dynamic environment.
- Strong analytical skills and the ability to solve complex problems and present practical solutions.
WORK ENVIROMENT AND EQUIPMENT:
- This position works in a warehouse roasting facility that requires constant standing on concrete floors exposed to loud equipment noise and subject to coffee dust strong odors.
- Personal protection equipment and other Good Manufacturing Practices are mandatory.
EDUCATION/EXPERIENCE:
- 10 years of experience in food or beverage manufacturing with at least 5 years in a leadership role in production or operations management.
- Experience with ERP/MRP systems (e.g. Aptean SAP NetSuite) and proficiency in Microsoft Office Suite (Excel Word PowerPoint Outlook).
- Proven ability to lead coach and develop high-performing teams.
- Strong problem-solving communication and organizational skills.
- Knowledge of GMP HACCP and other food safety protocols.
- Familiarity with third-party audit schemes (e.g. SQF BRC) preferred and Lean Six Sigma certification or formal training is preferred.
- Experience in specialty or organic coffee operations including roasting or machine operation is a plus but not required.
WORK HABITS:
- Regular attendance and punctuality are essential.
- Must exercise a high degree of discretion when handling confidential information and will not disclose such information unless authorized.
- Strong teamwork and initiative are necessary to contribute effectively in a collaborative environment.
- Flexibility to occasionally work outside of normal business hours.
- Ability to work independently and make sound well-informed decisions.
Cascade coffee is committed to creating an inclusive workplace that promotes and values diversity. We celebrate our differences because we believe diversity drives innovation and leads to sustainable success. We recruit hire and promote our partners based on capability and performance without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Cascade Coffee is a premier gourmet coffee contract manufacturer located near Seattle, Washington. We specialize in roasting, grinding, flavoring, and packaging coffee, catering to the world’s finest coffee brands and shipping orders both across the United States and internationally. ... View more
