Account Manager, Data & AI

Youre an Account Manager Data & AI.

Location: Toronto - Hybrid

Werelooking for an Account Manager Data & AI to help lead the implementation of AI-enabled workflows acrossour will focus on turning insight into impact identifyinghigh-value opportunities for AI enablement and driving implementation across isanoperationalrole. You will work across functions to redesign processes embed AI tools and ensure adoption delivers measurable results.

WhatYoullDo

• Support workflow and process audits.
• Translate workflow audit findings into clear actionable implementation plans
• Identifyand prioritize AI-enabled improvements across business units
• Redesign operational workflows with automation and AI at the core
• Partner with data technology and business leaders to deploy solutions
• Supportrollout planning change management and adoption tracking
• Establish best practices and playbooks for AI enablement
• Measure performance ROI and efficiencygainspost-implementation

WhatWereLooking For

• 4 years of experience in operations IT consulting transformation or account management roles
• Ability to synthesize diverse data inputs (e.g. meeting notes summaries and contextual information) into clear actionable insights
• Demonstratedsuccessauditing and improving business workflowsor processes
• Practical experience implementing AI automation or data-driven solutions
• Strong understanding of AI tools (LLMsagents workflow automation platforms) and their real-world applications
• Ability tooperatecross-functionally and influence stakeholders at multiple levels
• Highly execution-oriented with strong project management discipline
• Clear communicator who can simplify complexity

What Type of Qualities and Qualifications Should I Have

• AI-enabled workflows are deployed and actively used across teams
• Manual processes are streamlined or eliminated
• Adoption is measurable and sustained
• Efficiency speed and output quality improve in tangible ways

Nice to Have

• Experience with Agentic AI and knowledge of AI governance privacy compliance and usability best practices

Why This Role Matters

AI is becoming foundational to how modern organizationsoperate. This role will help ensure AI is embedded thoughtfully strategically and at scale not as experimentation but as infrastructure.

Ifyoureoperationally strong implementation-focused and motivated to drive meaningful change through AIwedlike to hear from you.

The Canada base salary range for this position is $65000 - $80000. Our salary ranges are determined by job and level. Within the range individual compensation is determined by job-related skills and knowledge relevant experience including professional and lived experience and/or work location.

AI Use

We may use artificial intelligence (AI) tools to support our hiring process. These toolsassistourhiring team but do not replace human judgment. Final hiring decisions areultimately madeby humans. If you would like more information about how your data is processed please contact us.

Our goal is to offer a role you love within a workplaceyoureproud to contribute to each day. To learn more about who we arevisit our careerspage.

We areChangeMakers

ChangeMakersis a leading independent agency specializing in building purpose-driven brands and strategies that make a meaningful impact. With deep roots in brand strategy creative marketing communications and Indigenous engagement our team works across Canada and beyond to help organizations grow and thrive in meaningful ways.

An equitableemployer

ChangeMakersis committed to advancing equity diversity and inclusion in all its formsa commitment that enriches our company culture the ideas we generate and the quality of service we provide our clients. We strongly encourage applications from Indigenous communities racialized communities women persons with disabilities LGBTQ2S people and other historically marginalized groups.

If you require accommodation during the recruitment process we will work with you to meet your needsin accordance withhuman rights and accessibility legislation.

AtChangeMakers we understand that the ideal candidate may not meet every single requirement listed you have relevant experience and a strong interest in the role we encourage you to submit your welcome creative thinkers and people who bring diverse lived experiences to our team.

Required Experience:

Manager