Internal Secondment Opportunity: Marketing Operations Lead (10 Months)

Function: Consumer Insurance
Area: Brand & Customer Experience
Location: Sydney Melbourne or Brisbane
Opportunity Type: Internal secondment (10 months)

About the opportunity

Were seeking an experienced Marketing Operations Lead to join our Brand & Customer Experience team on a 10month internal secondment.

This role is accountable for enabling marketing excellence and providing specialist operational advice to support future readiness and transformation. Youll play a key role in identifying designing and sustaining the tools systems and processes that enhance the capability efficiency and effectiveness of the marketing function.

This secondment is ideal for a marketing professional who thrives in operational leadership enjoys improving ways of working and brings an enterprise mindset to marketing delivery.

Key accountabilities

In this role you will:

• Proactively identify opportunities to improve marketing operations build commercial cases for change and lead the design and implementation of solutions that improve productivity and quality of outputs across Brand & Customer Experience
• Lead initiatives that drive operational excellence across the marketing function ensuring strong alignment and effective ways of working with interdependent teams such as Legal Risk Compliance and other internal business units
• Design and continuously refine tools and processes that improve consistency scalability and effectiveness including briefing workflow and pipeline management creative evaluation and campaign planning
• Inspire the Brand & Customer Experience team by bringing bestpractice thinking and a strong enterprise focus to marketing strategy governance stakeholder engagement and ways of working
• Sense and respond to the needs of the marketing team by removing blockages and pain points that impact productivity while delivering the processes tools and technologies required to support effective delivery
• Act as a key support resource for Adobe Workfront and Adobe Experience Manager Assets (DAM) enabling effective workflow management strong campaign execution discipline and brand asset governance
• Build and maintain trusted relationships with key stakeholders aligning on shared strategy and goals removing process barriers and enabling collaboration across the customer value chain

What youll bring

To be successful in this secondment youll bring:

• Bachelor of Marketing or a related discipline (mandatory)
• Minimum 5 years experience working in a marketing team
• Proven experience delivering marketing campaigns across digital 1:1 and traditional channels
• Experience briefing creative and media agencies or working within an agency environment
• Experience designing and implementing new systems or processes
• Supplier and vendor management experience
• Demonstrated success delivering marketing effectiveness and efficiency improvements

Capabilities

• Strong critical thinking and problemsolving skills
• Solid understanding of the marketing function and its role in driving revenue
• Ability to navigate complex internal and external stakeholder relationships
• Proven capability to drive programs of work manage deadlines and deliver outcomes
• Professionally curious with a strong focus on marketing excellence
• Ability to map stakeholders identify interdependencies and design effective processes
• CX experience (desirable but not mandatory)
• Product ownership or project management experience (desirable)

Advertised: 17 Feb 2026 AUS Eastern Daylight Time
Applications close: 23 Feb 2026 AUS Eastern Daylight Time