People Services Advisor (12 Month Fixed Term Contract)

The People Services Advisor role is responsible for delivering everyday excellence in supporting our People with queries requests P&C Platforms processes and policies. This role is also responsible for maintenance of accurate employee and system records process changes relating to the employment lifecycle and improving the employee experience.

In this role you will:

• Serve as the first point of contact for all People & Culture (P&C) related matters and queries.
• Provide support guidance and coaching to people leaders and employees on P&C policies processes platforms and the employee lifecycle.
• Oversee pre-employment checks and onboarding requirements for new starters and ensure these are compliant in line with company policy.
• Develop a strong understanding of the Service Now - HR Service Delivery module and identify opportunities to enhance its use.
• Build expertise in the HRIS (Workday) and suggest improvements for seamless Employee Lifecycle processing.
• Maintain and update content within the P&C Knowledge Base (Ask P&C) to support People Services processes and self-service adoption.
• Contribute to risk management activities including RCSA control maintenance and incident management.

Qualifications :

• 2 years experience in a Human Resource function
• Qualification in Human Resources or related discipline is preferable
• Knowledge of relevant HR legislation and compliance requirements
• Proficiency in HRIS (Workday) and Service Now platforms
• Familiarity with standard concepts of HR and payroll data
• Experience in Financial Services Industry (desirable)

Additional Information :

TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:  

• An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  
• Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change  
• Reconciliation Advocates Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.  
• Need adjustments during the recruitment process Let our team know by getting in touch with us  here to support you. 

Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems.  

As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.  

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time