Customer Growth Lead

Performance & Paid Media Strategy

• Develop and execute multi-channel paid media strategies across search social display video affiliate and ATL
• Balance short-term performance with long-term impact
• Identify new growth opportunities across emerging channels and trends
• Partner with creative and brand teams to develop strong performance-led messaging
• Ensure campaigns are driven by data customer insight and commercial objectives.

Budget Ownership & Optimisation

• Manage and allocate significant media budgets across channels
• Optimise channel mix to maximise ROI and customer quality
• Forecast performance and proactively adjust investment based on results.

Performance Improvement

• Continuously test learn and optimise through structured experimentation
• Improve CPA conversion rates and incrementality
• Discover and test CRO opportunities across web app and funnels
• Work closely with analytics to refine attribution and measurement frameworks.

Stakeholder Collaboration & Reporting

• Collaborate with cross-functional teams to align acquisition efforts with product broker network and retail initiatives
• Provide clear commercially focused reporting to senior stakeholders
• Translate performance data into actionable recommendations.

Qualifications :

• Proven experience in performance marketing with ownership of large paid media budgets. (Google Ads Meta programmatic affiliates)
• Strong expertise across traditional paid channels (FTA Radio OOH)
• Demonstrated success scaling acquisition while improving efficiency
• Strong analytical capability and comfort working with data forecasting and attribution models
• Commercial mindset with clear accountability for targets
• Excellent stakeholder management and communication skills
• Tertiary qualification in Marketing Business or related field preferred.

Additional Information :

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.

We support our people in a variety of ways but a few of the benefits that our people rave about include:

• A vibrant relaxed yet professional culture.
• Hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support including medical mental health and financial wellbeing services to enable our workforce to thrive at home and work.
• Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional weeks Loyalty Leave each year after reaching 3 years service.
• Wellness initiatives with a strong focus on psychological safety.

Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract engage and evolve the right talent and build best-in-class products.

This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.

Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!

#lendigroup #LI-AMH1 #LI-hybrid

Remote Work :

No

Employment Type :

Contract